> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://help.kajabi.com/feedback

```json
{
  "path": "/articles/account-settings/billing/how-to-reactivate-your-kajabi-account",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Reactivate a Kajabi account

> Reactivate a cancelled or parked Kajabi account and restore full access to site content.

If your Kajabi account is already cancelled, you can **reactivate** your account and restore full access to your site and content.

## Reactivate an account

1. [**Log in**](https://app.kajabi.com/login) to your Kajabi account using the email address associated with your account.
2. **Navigate to the Reactivation page.** Click the provided button to access the reactivation process or select **Restore my account** from your dashboard options.
3. On the **Choose your plan** screen, select a plan that fits your needs.
4. Follow the instructions to update or confirm your payment method, ensuring all details are accurate.
5. Click **Reactivate** to restore full access to your Kajabi account.

<img src="https://mintcdn.com/kajabi-support/WMKhIJYlwslTmTG2/articles/images/d06f2828_Screenshot_2026-01-07_at_12_05_39_PM.png?fit=max&auto=format&n=WMKhIJYlwslTmTG2&q=85&s=44e2ad6d0e698bda7cdc2c164e793af9" alt="Click Reactivate subscription inside Kajabi and follow the steps to reactivate your account" width="3448" height="1776" data-path="articles/images/d06f2828_Screenshot_2026-01-07_at_12_05_39_PM.png" />

<Note>
  **Note:** Your account and site will automatically resume functionality once payment is successful. Your website will go live immediately after reactivation.
</Note>

If you encounter access issues, try logging in with a different browser or verifying your login credentials.

## Restore full functionality after reactivation

To restore full functionality after reactivation:

* **Access your site:** Your site will be accessible via your Kajabi-provided domain (e.g., \[SITENAME].mykajabi.com) until your custom domain is reconnected.
* **Reconnect your custom domain:** Go to your Kajabi domain settings and follow the steps to reconnect your custom domain. Update the DNS settings with your domain provider to point the domain to your Kajabi site.
* **Email services:** If your email services are tied to your custom domain, reconnecting the domain will restore email functionality.

<Warning>
  **Important:** If you are reactivating from a Parked Plan, you will not retain legacy pricing and must choose from the [current available plans](https://www.kajabi.com/pricing). Reach out to [our support team](/articles/resources/support/how-to-contact-kajabi-support) for assistance.
</Warning>

## FAQs

### Need help signing in?

Learn how to [reset your password](/articles/account-settings/my-kajabi/how-to-update-your-password) or your [two-factor authentication](/articles/account-settings/my-kajabi/protect-your-account-with-two-factor-authentication-2fa#h_04efce7eb4). If you still need help, [contact our support team](/articles/resources/support/how-to-contact-kajabi-support).