> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.
## Submitting Feedback
If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:
POST https://help.kajabi.com/feedback
```json
{
"path": "/articles/account-settings/my-kajabi/email-verification-faqs",
"feedback": "Description of the issue"
}
```
Only submit feedback when you have something specific and actionable to report.
# Email verification FAQs
> Understand email verification requirements for Kajabi accounts.
To ensure the legitimacy of newly created Kajabi accounts, all Kajabi accounts require verification via email once the trial period has begun.
### Does this affect pre-existing accounts?
Email verification affects accounts created after April 1st, 2021. It will not affect previously created accounts.
### What if I need to change my account email? Will the email need to be verified?
Yes, changing an account email will prompt the verification again.
### What about additional users - will their email addresses need to be verified?
No, only the account owner needs to verify the account email address.
## Verify an email address
If you're required to verify your email, you'll receive an email from Kajabi titled "Confirmation instructions" with a link to verify your email.
1. Open your email inbox with the email that requires verification.
2. Locate and open **Confirmation instructions** from Kajabi.
3. Then, click **Verify your email** to complete the verification process.
**Note:**
The link will expire 24 hours after receiving the email. If you're unable to verify your email before the link expires, you'll be prompted to request the confirmation instructions email again after clicking the link. Simply enter your email into the prompt and click "Resend confirmation instructions".