> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription cancellation notifications

> Receive notifications when a customer cancels their subscription.

If you're using Stripe and wish to receive **subscription cancellation notifications** when a customer changes their payment information (e.g., cancels their subscription), update your customer **Subscription & Payments Email Notifications** in your **Account Settings**.

<Note>
  **Note:**
  These notifications are only applicable to purchases using Stripe for payment processing.
</Note>

To update this:

1. Select **Settings** from your Dashboard.
2. Locate the **Account** section and click **Notifications & Privacy**.
3. Locate **Customer Subscription & Payments** from the **Email Notifications** section.
4. Check or uncheck notifications as desired.
5. Click **Save** when you are finished.

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