> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up automated emails in Stripe for failed payments

> Configure Stripe to automatically email customers when a payment fails.

When a customer's payment fails, automated emails can help recover the payment by prompting them to update their payment method. **Stripe** allows you to configure these emails to include a payment invoice, making it easy for customers to complete their payment.

## Set up automated emails for payment failures

* Log into your Stripe account
* Click the gear icon to open your **Settings**
* Under the Billing section, select **Subscriptions and Emails**
* Then, toggle on **Send emails to customers to update failed card payment methods**

<img src="https://mintcdn.com/kajabi-support/0SrqXIvQyuWTYRde/articles/images/d4420cef_4840391931931.png?fit=max&auto=format&n=0SrqXIvQyuWTYRde&q=85&s=0f0fbf8c8cdc654414d455ed1daab9a3" alt="Stripe email settings" width="1588" height="501" data-path="articles/images/d4420cef_4840391931931.png" />

*Click image to enlarge*

* Customize your email template by clicking the **eye** symbol

Read [Stripe's Support Guide](https://stripe.com/docs/invoicing/send-email) for details.
