> ## Documentation Index > Fetch the complete documentation index at: https://help.kajabi.com/llms.txt > Use this file to discover all available pages before exploring further. ## Submitting Feedback If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback: POST https://help.kajabi.com/feedback ```json { "path": "/articles/contacts/manage-your-contacts/defining-contacts-tab-filters", "feedback": "Description of the issue" } ``` Only submit feedback when you have something specific and actionable to report. # Contacts tab filters > Use filters to narrow contact results and create segments. The **Contacts** tab is a powerful organizational tool to help you manage the information for your contacts. In other words, the **Contacts** tab is your built-in Customer Relationship Management System (CRM) on Kajabi. [Learn more about the Contacts tab](/articles/contacts/manage-your-contacts/contacts-tab-overview). In Kajabi, all of your contacts are added to a single list to easily view, access, and manage their accounts. Within the **Contacts** tab, you can manage existing contacts with Segments and Filters, and add contacts to your site. Filters help you narrow down your list by various topics or categories. This is a great way to manage contact accounts and create Segments. [Learn about Segments](/articles/contacts/manage-your-contacts/segment-your-contacts). ## Use filters To filter your list: 1. Open the **Contacts** tab from the Dashboard. 2. Click **Filters**. 3. Select your **Category**, **Conditional**, and **Value**. 4. If desired, you can add additional filters to further narrow your results by clicking **+Add filter**. 5. Remove any filter by clicking the **trash can**. 6. Click **Apply Filters** to see your results. * **Category**: A specific division or category on Kajabi (e.g., Email Activity) * **Conditional**: Dynamic requirements or conditions specific to the category selected * **Value**: The specified parameter for the Category and Conditional Contact Filters ## Available filter categories | Assessment | Email Activity | Forms | Tags | | -------------- | ---------------- | ---------------- | ---- | | Contacts | Email Broadcast | Marketing Status | | | Coupon | Email Engagement | Customers | | | Custom Fields | Email Sequence | Offers | | | Default Fields | Events | Products | | ## Assessment [Learn more about Assessments](../../contacts/create-manage-and-share-assessments/create-and-customize-assessments). **Available Conditional settings:** * Completed * Passed * Failed [Learn how to enable automatic grading](../../contacts/create-manage-and-share-assessments/create-and-customize-assessments#h_32f6706b-f7a5-48b9-aa9b-bc145daacdcf). The Value will be any Assessment(s) you have created. ## Contacts [Learn more about Contacts](/articles/contacts/manage-your-contacts/what-is-the-difference-between-a-customer-contact-and-a-subscriber). **Available Conditional settings:** * Contact was added * Contact was not added * Contact is [hidden](/articles/contacts/manage-your-contacts/hiding-your-contacts) Then, specify the date range as the Value: * 7 Days * 15 Days * 30 Days * 60 Days * 90 Days ## Coupon [Learn more about creating Coupons](../../sales/coupons/how-to-create-a-coupon). **Available Conditional settings:** * Coupon used The Value will be any Coupon(s) you have created. ## Custom Fields [Learn how to create form fields](../../marketing/forms/how-to-add-and-edit-fields-on-a-form). **Available Conditional settings:**\ Any custom fields created on your site. Then, specify a Value for the selected custom field. ## Default Fields See results specific to your default form fields. [Learn more about form fields](../../marketing/forms/how-to-add-and-edit-fields-on-a-form). **Available Conditional settings:** * Name contains * Email contains * Phone number contains * Address contains * Address line 2 contains * City contains * State contains * Country contains * Zip code contains Then, specify a Value for the selected default field. ## Email Activity [Learn more about email deliverability](../../marketing/email-campaigns/demystifying-email-deliverability). **Available Conditional settings:** * Was delivered * Was not sent * Was opened * Was not opened * Was [clicked](../../marketing/email-campaigns/email-metrics-overview#h_01EDPQC3J9TEWVG6AKKY7C6CDY) * Was not clicked * Has a hard-bounced delivery * [Excluded from mailing](/articles/contacts/manage-your-contacts/how-email-address-validation-and-contact-exclusion-helps-you-maintain-a-healthy-mailing-list) Then, specify a date range as the Value: * 7 Days * 15 Days * 30 Days * 60 Days * 90 Days ## Email Broadcast Learn more about Email Broadcasts. **Available Conditional settings:** * Was sent * Was not sent * Was [opened](../../marketing/email-campaigns/email-metrics-overview#h_01EDPQC3J9TEWVG6AKKY7C6CDY) * Was not opened * Has [clicked](../../marketing/email-campaigns/email-metrics-overview#h_01EDPQC3J9TEWVG6AKKY7C6CDY) * Has not clicked * [Has bounced](/articles/contacts/manage-your-contacts/how-auto-unsubscribe-helps-you-maintain-a-healthy-mailing-list) * Has not [bounced](../../marketing/email-campaigns/email-metrics-overview#h_01EDPQC3J9TEWVG6AKKY7C6CDY) * Has [dropped](../../marketing/email-campaigns/email-metrics-overview#h_01EDPQCE5WM1WJFFEBRC0AFNXG) The Value will be any broadcast email(s) you have sent. ## Email Engagement [Learn best practices for growing and maintaining a healthy contact list](../../marketing/email-campaigns/best-practices-for-growing-and-maintaining-your-contact-lists). **Available Conditional settings:** * Healthy Contacts * Passive Contacts * Unengaged Contacts * Inactive Contacts \ Then, select one of two Values: * Include email open data * Exclude email open data ## Email Sequence [Learn how to subscribe contacts to an email sequence](../../marketing/email-campaigns/how-to-subscribe-contacts-to-an-email-sequence). **Available Conditional settings:** * Subscribed to * Not subscribed to The Value will be any Email Sequence(s) you have created. ## Events [Learn more about Events](../../marketing/events/event-overview). **Available Conditional settings:** * Registered to * Not registered to The Value will be any Event(s) you have created. ## Forms [Learn more about Forms](../../marketing/forms/create-and-build-your-form). **Available Conditional settings:** * Submitted * Not submitted The Value will be any Form(s) you have created. ## Marketing Status [Learn more about marketing emails and transactional emails](../../marketing/email-campaigns/what-are-marketing-and-transactional-emails). [Learn more about subscription status](/articles/contacts/manage-your-contacts/what-does-the-subscription-status-mean). **Available Conditional settings:** * Subscribed * Hard bounced * Marked spam * Manually unsubscribed * Unsubscribed * Opted out * Never subscribed Then, specify a date range as the Value: * 7 Days * 15 Days * 30 Days * 60 Days * 90 Days * All time ## Customers [Learn more about customers](what-is-the-difference-between-a-customer-contact-and-a-subscriber#what-is-a-member). **Available Conditional settings:** * Customer was [active](what-is-the-difference-between-a-customer-contact-and-a-subscriber#what-is-considered-an-active-member) * Customer was not active * Customer joined in last * Is a customer Then, specify a date range as the Value: * 7 Days * 15 Days * 30 Days * 60 Days * 90 Days * All time ## Offers [Learn more about Offers](../../sales/offers/offers-overview). **Available Conditional settings:** * Owns * Does not own * Previously owned * Canceling The Value will be any Offer(s) you have created. ## Products [Learn how to create digital Products](../../products/courses/courses-overview). **Available Conditional settings:** * Has * Does not have * Previously owned The Value will be any Product(s) you have created. ## Tags [Learn how to use Tags](/articles/contacts/manage-your-contacts/tags-overview). **Available Conditional settings:** * Has any * Has all * Does not have The Value will be any Tag(s) you have created.