> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change a customer's start date

> Adjust a customer's start date to grant access to dripped content in a Product.

Changing a customer's start date can be necessary for a variety of reasons. Most commonly, changing the start date may be helpful for granting access to all the content in a Product that is set to drip for a specific customer.

## Change a customer's start date

1. Open the **Contacts** tab from your Dashboard.
2. Select **All Contacts**:

<img src="https://mintcdn.com/kajabi-support/KcN1Ave2wqokJV1G/articles/images/62a4ff52_upload_15246137631410460255.png?fit=max&auto=format&n=KcN1Ave2wqokJV1G&q=85&s=ae84be3bb07e51e4aabc6f1ab3e8621d" alt="Kajabi Contacts page" width="3112" height="1768" data-path="articles/images/62a4ff52_upload_15246137631410460255.png" />

3. Search the Customer's name or email address.
4. Select the **Customer** you want to change to open their profile.
5. Click **Open Full Profile**:

<img src="https://mintcdn.com/kajabi-support/VkTxgCuL_efk5MYH/articles/images/0623f1f1_upload_11350851424201559531.png?fit=max&auto=format&n=VkTxgCuL_efk5MYH&q=85&s=7a2b0eecfec39a9e8ec644cc947701ea" alt="Open Full Profile" width="3112" height="1768" data-path="articles/images/0623f1f1_upload_11350851424201559531.png" />

6. Select the **Purchases** tab in the top menu:

<img src="https://mintcdn.com/kajabi-support/0X831VxXANnxgpSu/articles/images/e2544d1d_upload_13468374195985958561.png?fit=max&auto=format&n=0X831VxXANnxgpSu&q=85&s=37170f58e35e0bacdbd5604c1c55e261" alt="Purchases tab" width="3112" height="1768" data-path="articles/images/e2544d1d_upload_13468374195985958561.png" />

7. Click **More Info** next to the Offer you want the change applied to:

<img src="https://mintcdn.com/kajabi-support/AIdS_N2hx9dBLwx9/articles/images/3294b6c1_upload_12739827319004173412.png?fit=max&auto=format&n=AIdS_N2hx9dBLwx9&q=85&s=0a7dfae438695fcf2dd619bd13cbcb36" alt="More Info button" width="3112" height="1768" data-path="articles/images/3294b6c1_upload_12739827319004173412.png" />

8. Click on the `…` icon to open more options.
9. Select **Edit access start date**.

<Note>
  **Note:** Changing the Start Date has no affect on the payment structure set up in the Offer.
</Note>
