> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://help.kajabi.com/feedback

```json
{
  "path": "/articles/products/courses/what-happens-to-dripped-content-if-a-customer-cancels-and-repurchases",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# What happens to dripped content if a customer cancels and repurchases?

> When a customer cancels and repurchases, their drip start date resets to the repurchase date.

If a customer cancels their subscription and repurchases the same Product, their Start Date resets to the date of their repurchase. **Dripped content** then begins from the new Start Date.

To have customers maintain their original Start Date after a repurchase, manually reset their Start Date in their Contact Profile.

[Learn to change a customer's Start Date](../../contacts/manage-your-contacts/how-to-change-a-customers-start-date).