> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Newsletter comments

> Configure comment visibility as visible, hidden, or locked per post when comments are enabled for a Newsletter.

**Newsletter Post comments** can be configured as visible, hidden, or locked on a per-post basis when comments are enabled for your Newsletter Product.

## Enable or disable comments

With Newsletters, you can enable or disable comments across all of your Newsletter Posts by configuring the comments setting within your Newsletter Settings.

### Set Newsletter comment settings

1. Navigate to the **Products** tab
2. Select the **Newsletter Product** you wish to update
3. Open **Settings**

<img src="https://mintcdn.com/kajabi-support/bsblzYTSOWswzHGj/images/launchbrightly/desktop-light-version-13-newsletter-settings-1782636379871-1784126776988-1784152637224.png?fit=max&auto=format&n=bsblzYTSOWswzHGj&q=85&s=8ab5114ccd85b8c970e781ce964862dc" alt="Newsletter settings" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-13-newsletter-settings-1782636379871-1784126776988-1784152637224.png" />

4. Scroll to the bottom of the page to **Comment Settings**
5. Select **Enable comments** to enable or disable your comments
   * Enabled: Toggle is dark black
   * Disabled: Toggle is a light grey
6. Click **Save** to keep and apply your changes

<img src="https://mintcdn.com/kajabi-support/kyPjiIL9ED6HYU81/images/launchbrightly/desktop-light-version-8-newsletter-comment-settings-1780204596338-1781159686887.png?fit=max&auto=format&n=kyPjiIL9ED6HYU81&q=85&s=c2c778aabefd10a19614f9026f71a040" alt="Comment settings toggle" width="2430" height="544" data-path="images/launchbrightly/desktop-light-version-8-newsletter-comment-settings-1780204596338-1781159686887.png" />

If you choose to enable your Newsletter comments, you can change the comment visibility per post or lock all comments from your Newsletter Post Settings:

<img src="https://mintcdn.com/kajabi-support/XVFEW84mgDPH75bG/images/launchbrightly/desktop-light-version-10-lock-all-comments-1780204596508-1781159687436.png?fit=max&auto=format&n=XVFEW84mgDPH75bG&q=85&s=271cab389f7051a340dabf4aebe339b5" alt="Post comment settings" width="2406" height="570" data-path="images/launchbrightly/desktop-light-version-10-lock-all-comments-1780204596508-1781159687436.png" />

## Change comment visibility: visible, hidden, locked

Change the visibility of comments for each Newsletter Post:

1. Open the **Products** tab in the Dashboard
2. Select the **Newsletter Product** you wish to update
3. Click an existing **Newsletter Post** or [create one](../../products/newsletters/newsletters-overview)
4. Open your **Newsletter Post Settings**

<img src="https://mintcdn.com/kajabi-support/kyPjiIL9ED6HYU81/images/launchbrightly/desktop-light-version-9-newsletter-post-settings-1778810176055-1780204596214-1781159687940.png?fit=max&auto=format&n=kyPjiIL9ED6HYU81&q=85&s=74cdea72dd0652bc8871ca19c66f1a97" alt="Newsletter post settings" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-9-newsletter-post-settings-1778810176055-1780204596214-1781159687940.png" />

5. Navigate to the **Post Comments** section

<img src="https://mintcdn.com/kajabi-support/bsblzYTSOWswzHGj/images/launchbrightly/desktop-light-version-11-post-comments-section-1782636379541-1784152640111.png?fit=max&auto=format&n=bsblzYTSOWswzHGj&q=85&s=ac80b7870863cf7d07645cea531efc4e" alt="Post comments section" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-11-post-comments-section-1782636379541-1784152640111.png" />

6. Select your desired **Comment** visibility

<img src="https://mintcdn.com/kajabi-support/bsblzYTSOWswzHGj/images/launchbrightly/desktop-light-version-10-post-comments-visibility-1782636379861-1784126776817-1784152640731.png?fit=max&auto=format&n=bsblzYTSOWswzHGj&q=85&s=a979637718742946a0aabd17e5025c5e" alt="Comment visibility options" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-10-post-comments-visibility-1782636379861-1784126776817-1784152640731.png" />

Your Newsletter subscribers and visitors can view visible and locked Newsletter Post Comments when comments are enabled for your Newsletter Product.

## User experience

To encourage conversion and help build your list, commenting or replying requires the user to be logged in as a Newsletter subscriber or to join your Newsletter.

If a visitor is not logged in when they attempt to reply to a comment or create one, they are required to join the conversation. Clicking the link to join displays a pop-up modal prompting them to enter the email address associated with their account:

<img src="https://mintcdn.com/kajabi-support/-h18O1yw0uZuDVy0/images/launchbrightly/desktop-light-version-6-how-to-manage-newsletter-comments-kajabi-help-center1727801841240-1756080396733-1768530397493-1769338598531-1771756597997-1775382381006-1781159689602.png?fit=max&auto=format&n=-h18O1yw0uZuDVy0&q=85&s=6d2a0b32636459339ea4eee4cf7caca5" alt="Join conversation modal" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-6-how-to-manage-newsletter-comments-kajabi-help-center1727801841240-1756080396733-1768530397493-1769338598531-1771756597997-1775382381006-1781159689602.png" />

If they are not a subscriber, they are redirected to their email inbox to confirm their subscription.

### Visible

A *visible* comment box is visible on the page, shows existing comments in the thread, and gives users the ability to add comments:

<img src="https://mintcdn.com/kajabi-support/-h18O1yw0uZuDVy0/images/launchbrightly/desktop-light-version-6-how-to-manage-newsletter-comments-kajabi-help-center17278018426131727806425317-1744235842287-1756080394268-1768530397470-1769338598621-1775382380986-1781159690138.png?fit=max&auto=format&n=-h18O1yw0uZuDVy0&q=85&s=c51bb205555e5a2a30fbf2734a7008e9" alt="Visible comments" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-6-how-to-manage-newsletter-comments-kajabi-help-center17278018426131727806425317-1744235842287-1756080394268-1768530397470-1769338598621-1775382380986-1781159690138.png" />

### Hidden

A *hidden* comment box is not visible on the page and does not show existing comments in the thread:

<img src="https://mintcdn.com/kajabi-support/xezjhAJmxmvAs_Gd/images/launchbrightly/desktop-light-version-7-hidden-comment-box-1756080396789-1759912604469-1768530397513-1769338598211-1775382381215-1781159690915.png?fit=max&auto=format&n=xezjhAJmxmvAs_Gd&q=85&s=d16688b344562697be857b3045208c60" alt="Hidden comments" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-7-hidden-comment-box-1756080396789-1759912604469-1768530397513-1769338598211-1775382381215-1781159690915.png" />

### Locked

A *locked* comment box removes users' ability to add comments. However, existing comments remain visible:

<img src="https://mintcdn.com/kajabi-support/kyPjiIL9ED6HYU81/images/launchbrightly/desktop-light-version-8-locked-comment-box-1744235841907-1756080390629-1768530397369-1769338598247-1771756597967-1775382380738-1781159691593.png?fit=max&auto=format&n=kyPjiIL9ED6HYU81&q=85&s=acade32985bd367b253cc85e1caa6dd4" alt="Locked comments" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-8-locked-comment-box-1744235841907-1756080390629-1768530397369-1769338598247-1771756597967-1775382380738-1781159691593.png" />

## Access the Newsletter comments manager

View and manage all Newsletter Comments posted to your Newsletter Products.

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/F7H9vtBSCYNLncmN/images/launchbrightly/desktop-light-version-12-newsletters-manage-comments-1784126776781-1784152644720.png?fit=max&auto=format&n=F7H9vtBSCYNLncmN&q=85&s=37da410fb80f2aa9a5fa334abcefc349" alt="Manage comments button" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-12-newsletters-manage-comments-1784126776781-1784152644720.png" />

## Delete and restore comments

Delete and restore comments from the Newsletter comments manager.

<Note>
  **Note:** [Disabling comments](#enable-or-disable-comments) hides all Newsletter Comments within a Newsletter Product. You need to enable Newsletter Product Comments to display the comments posted to your Newsletter.
</Note>

### Delete a comment

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/zWdoUKm3XPeQD8ud/articles/images/214d1708_upload_5157040211401144085.png?fit=max&auto=format&n=zWdoUKm3XPeQD8ud&q=85&s=96e2b195de730dfa569301f82228859a" alt="Manage comments" width="3112" height="1768" data-path="articles/images/214d1708_upload_5157040211401144085.png" />

4. Select the checkbox to the left of the comment you want to delete
5. Open the **Actions** dropdown menu
6. Click **Delete**

<img src="https://mintcdn.com/kajabi-support/xezjhAJmxmvAs_Gd/images/launchbrightly/desktop-light-version-8-comments-actions-delete-1744235841867-1756080391089-1759912603969-1765851434340-1768530397351-1769338598588-1775382380831-1781159692915.png?fit=max&auto=format&n=xezjhAJmxmvAs_Gd&q=85&s=cf92dce0512554a0de807eb13c168bb5" alt="Delete comment action" width="3166" height="1822" data-path="images/launchbrightly/desktop-light-version-8-comments-actions-delete-1744235841867-1756080391089-1759912603969-1765851434340-1768530397351-1769338598588-1775382380831-1781159692915.png" />

### Restore a deleted comment

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/lefKgrGSYkn2ROfG/articles/images/4c6ca96d_upload_5157040211401144085.png?fit=max&auto=format&n=lefKgrGSYkn2ROfG&q=85&s=a7139b3cf79ba0fbbec2bf718cec45f3" alt="Manage comments" width="3112" height="1768" data-path="articles/images/4c6ca96d_upload_5157040211401144085.png" />

4. Click the **Deleted** tab to view all deleted comments

<img src="https://mintlify.s3.us-west-1.amazonaws.com/kajabi-support/images/launchbrightly/desktop-light-version-11-how-to-manage-newsletter-comments-kajabi-help-center17278018480681727806425290-1744235842407-1756080391071-1759912604464-1765851434251-1768530397721-1769338598304-1775382380995-1778363811577-1778810175750-1780204597188-1781159693536.png" alt="Deleted comments tab" />

5. Select the checkbox to the left of the comment you want to restore
6. Click **Restore**

<img src="https://mintcdn.com/kajabi-support/PSl7XzyvfgSe-sdv/articles/images/37cf22c9_26899651281947.png?fit=max&auto=format&n=PSl7XzyvfgSe-sdv&q=85&s=cabe1d648f027dd88cfa7751c96e0448" alt="Restore comment" width="1116" height="603" data-path="articles/images/37cf22c9_26899651281947.png" />
