> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://help.kajabi.com/feedback

```json
{
  "path": "/articles/products/newsletters/how-to-manage-newsletter-comments",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Manage Newsletter comments

> Configure comment visibility as visible, hidden, or locked per post when comments are enabled for a Newsletter Product.

**Newsletter Post comments** can be configured as visible, hidden, or locked on a per-post basis when comments are enabled for your Newsletter Product.

## Enable or disable comments

With Newsletters, you can enable or disable comments across all of your Newsletter Posts by configuring the comments setting within your Newsletter Settings.

### Set Newsletter comment settings

1. Navigate to the **Products** tab
2. Select the **Newsletter Product** you wish to update
3. Open **Settings**

<img src="https://mintcdn.com/kajabi-support/6TFaxWIe5VAJvaKV/articles/images/464629cb_upload_5032742021301749772.png?fit=max&auto=format&n=6TFaxWIe5VAJvaKV&q=85&s=b3f15615d76797157a0930e990224c9f" alt="Newsletter settings" width="2636" height="1792" data-path="articles/images/464629cb_upload_5032742021301749772.png" />

4. Scroll to the bottom of the page to **Comment Settings**
5. Select **Enable comments** to enable or disable your comments
   * Enabled: Toggle is dark black
   * Disabled: Toggle is a light grey
6. Click **Save** to keep and apply your changes

<img src="https://mintcdn.com/kajabi-support/4xb7Z9X_ecGbjk3p/articles/images/5a129cd6_upload_4066075324043958852.png?fit=max&auto=format&n=4xb7Z9X_ecGbjk3p&q=85&s=a8b4cbeab77f29dc5c563044d6b95dec" alt="Comment settings toggle" width="2352" height="516" data-path="articles/images/5a129cd6_upload_4066075324043958852.png" />

If you choose to enable your Newsletter comments, you can change the comment visibility per post or lock all comments from your Newsletter Post Settings:

<img src="https://mintcdn.com/kajabi-support/AIdS_N2hx9dBLwx9/articles/images/2dd13aa5_upload_9091197411454108097.png?fit=max&auto=format&n=AIdS_N2hx9dBLwx9&q=85&s=12cc07da042a780ac3faee0535271890" alt="Post comment settings" width="2352" height="516" data-path="articles/images/2dd13aa5_upload_9091197411454108097.png" />

## Change comment visibility: visible, hidden, locked

Change the visibility of comments for each Newsletter Post:

1. Open the **Products** tab in the Dashboard
2. Select the **Newsletter Product** you wish to update
3. Click an existing **Newsletter Post** or [create one](../../products/newsletters/newsletters-overview)
4. Open your **Newsletter Post Settings**

<img src="https://mintcdn.com/kajabi-support/ulOk3PjSKir43Xg0/articles/images/11a00ff5_upload_857225823024497561.png?fit=max&auto=format&n=ulOk3PjSKir43Xg0&q=85&s=72744fe95e119748cad499e500d9bc60" alt="Newsletter post settings" width="3112" height="1768" data-path="articles/images/11a00ff5_upload_857225823024497561.png" />

5. Navigate to the **Post Comments** section

<img src="https://mintcdn.com/kajabi-support/lefKgrGSYkn2ROfG/articles/images/4e63203b_upload_7593133860662754709.png?fit=max&auto=format&n=lefKgrGSYkn2ROfG&q=85&s=ddd2f2092aec57410760fcac39afd576" alt="Post comments section" width="3112" height="1768" data-path="articles/images/4e63203b_upload_7593133860662754709.png" />

6. Select your desired **Comment** visibility

<img src="https://mintcdn.com/kajabi-support/O5ZsKXCFiDIup7FH/articles/images/b9cf77f8_upload_4933190292230175460.png?fit=max&auto=format&n=O5ZsKXCFiDIup7FH&q=85&s=f00e4207670239315f2591731fe147fb" alt="Comment visibility options" width="3112" height="1768" data-path="articles/images/b9cf77f8_upload_4933190292230175460.png" />

Your Newsletter subscribers and visitors can view visible and locked Newsletter Post Comments when comments are enabled for your Newsletter Product.

## User experience

To encourage conversion and help build your list, commenting or replying requires the user to be logged in as a Newsletter subscriber or to join your Newsletter.

If a visitor is not logged in when they attempt to reply to a comment or create one, they are required to join the conversation. Clicking the link to join displays a pop-up modal prompting them to enter the email address associated with their account:

<img src="https://mintcdn.com/kajabi-support/bZNMdsaL_lttmKcY/articles/images/800dc5ca_upload_14861417921838445651.png?fit=max&auto=format&n=bZNMdsaL_lttmKcY&q=85&s=b266d7a3fd2453c6961d8f2c0195e421" alt="Join conversation modal" width="3112" height="1768" data-path="articles/images/800dc5ca_upload_14861417921838445651.png" />

If they are not a subscriber, they are redirected to their email inbox to confirm their subscription.

### Visible

A *visible* comment box is visible on the page, shows existing comments in the thread, and gives users the ability to add comments:

<img src="https://mintcdn.com/kajabi-support/PGtO8PCuc_NzdaFE/articles/images/d50bced4_upload_17822743072756292701.png?fit=max&auto=format&n=PGtO8PCuc_NzdaFE&q=85&s=ef190545715c8335f74870e6ce130ab6" alt="Visible comments" width="3112" height="1768" data-path="articles/images/d50bced4_upload_17822743072756292701.png" />

### Hidden

A *hidden* comment box is not visible on the page and does not show existing comments in the thread:

<img src="https://mintcdn.com/kajabi-support/PGtO8PCuc_NzdaFE/articles/images/d79407df_upload_4473963336250411267.png?fit=max&auto=format&n=PGtO8PCuc_NzdaFE&q=85&s=adfa1279cd46628bf206731d092824a3" alt="Hidden comments" width="3112" height="1768" data-path="articles/images/d79407df_upload_4473963336250411267.png" />

### Locked

A *locked* comment box removes users' ability to add comments. However, existing comments remain visible:

<img src="https://mintcdn.com/kajabi-support/dM5M-GS8a4ZpE9E0/articles/images/927a353a_upload_6058757688113766646.png?fit=max&auto=format&n=dM5M-GS8a4ZpE9E0&q=85&s=d059004381efd5eb4a8d8e6766294fdf" alt="Locked comments" width="3112" height="1768" data-path="articles/images/927a353a_upload_6058757688113766646.png" />

## Access the Newsletter comments manager

View and manage all Newsletter Comments posted to your Newsletter Products.

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/0dktLU6n0E_nSYxP/articles/images/88c1211a_upload_5157040211401144085.png?fit=max&auto=format&n=0dktLU6n0E_nSYxP&q=85&s=d7258f8df37e73ed6fd3553b4c3b842d" alt="Manage comments button" width="3112" height="1768" data-path="articles/images/88c1211a_upload_5157040211401144085.png" />

## Delete and restore comments

Delete and restore comments from the Newsletter comments manager.

<Note>
  **Note:**
  [Disabling comments](#enable-or-disable-comments) hides all Newsletter Comments within a Newsletter Product. You need to enable Newsletter Product Comments to display the comments posted to your Newsletter.
</Note>

### Delete a comment

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/zWdoUKm3XPeQD8ud/articles/images/214d1708_upload_5157040211401144085.png?fit=max&auto=format&n=zWdoUKm3XPeQD8ud&q=85&s=96e2b195de730dfa569301f82228859a" alt="Manage comments" width="3112" height="1768" data-path="articles/images/214d1708_upload_5157040211401144085.png" />

4. Select the checkbox to the left of the comment you want to delete
5. Open the **Actions** dropdown menu
6. Click **Delete**

<img src="https://mintcdn.com/kajabi-support/PGtO8PCuc_NzdaFE/articles/images/d5890872_upload_9568682249764659686.png?fit=max&auto=format&n=PGtO8PCuc_NzdaFE&q=85&s=123c268a73f967fb4a797d48a337d1bf" alt="Delete comment action" width="3112" height="1768" data-path="articles/images/d5890872_upload_9568682249764659686.png" />

### Restore a deleted comment

1. Open the **Products** tab from your Dashboard
2. Select the **Newsletters** tab
3. Click **Manage Comments**

<img src="https://mintcdn.com/kajabi-support/lefKgrGSYkn2ROfG/articles/images/4c6ca96d_upload_5157040211401144085.png?fit=max&auto=format&n=lefKgrGSYkn2ROfG&q=85&s=a7139b3cf79ba0fbbec2bf718cec45f3" alt="Manage comments" width="3112" height="1768" data-path="articles/images/4c6ca96d_upload_5157040211401144085.png" />

4. Click the **Deleted** tab to view all deleted comments

<img src="https://mintcdn.com/kajabi-support/bZNMdsaL_lttmKcY/articles/images/8437dc22_upload_574634452523614373.png?fit=max&auto=format&n=bZNMdsaL_lttmKcY&q=85&s=2d09408cc893baab595e613113630257" alt="Deleted comments tab" width="3112" height="1768" data-path="articles/images/8437dc22_upload_574634452523614373.png" />

5. Select the checkbox to the left of the comment you want to restore
6. Click **Restore**

<img src="https://mintcdn.com/kajabi-support/PSl7XzyvfgSe-sdv/articles/images/37cf22c9_26899651281947.png?fit=max&auto=format&n=PSl7XzyvfgSe-sdv&q=85&s=cabe1d648f027dd88cfa7751c96e0448" alt="Restore comment" width="1116" height="603" data-path="articles/images/37cf22c9_26899651281947.png" />
