> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Coupon analytics

> See how each coupon is performing with built-in redemption metrics.

Every coupon has an Analytics panel that shows how it's performing, so you can track a promotion's results without exporting transactions or checking a third-party tool.

## View a coupon's analytics

1. Open the **Sales** tab from the Dashboard.
2. Select **Coupons**.
3. Click the coupon you want to review.

The **Analytics** panel appears in the right sidebar of the coupon detail page.

<Frame>
  <img src="https://mintcdn.com/kajabi-support/K4ph-vFvbGqfRhNn/images/Status_and_HOLIDAY.png?fit=max&auto=format&n=K4ph-vFvbGqfRhNn&q=85&s=38fa16f2f45c984d65f46e5721c78960" alt="Status And HOLIDAY" width="2420" height="1778" data-path="images/Status_and_HOLIDAY.png" />
</Frame>

## Understand the metrics

* **Total redemptions:** The number of times the coupon has been redeemed at checkout.
* **Total unique customers:** The number of individual customers who have redeemed the coupon. If the coupon allows multiple uses per customer, this number can be lower than total redemptions.
* **Active recurring redemptions:** The number of active subscriptions and payment plans the coupon is currently attached to. When a subscription is canceled or a payment plan completes, it no longer counts here.

## Filter by date

Use the date filter at the top of the Analytics panel to change the reporting period. Analytics default to the last 30 days.

## Coupons without activity

The Analytics panel stays in a placeholder state until the coupon has at least one redemption. Draft coupons can't be redeemed, so their analytics remain empty until the coupon is Active and a customer uses it.

## Find customers who used a coupon

To see which customers redeemed a specific coupon:

1. Open the **Contacts** tab from the Dashboard.
2. Click **Filters**.
3. Select **Coupon** from the Category dropdown.
4. Select **Coupon used** as the conditional.
5. Choose your coupon code as the value.

Your Contacts list now shows every customer who purchased with that coupon.
