> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://help.kajabi.com/feedback

```json
{
  "path": "/articles/sales/kajabi-payments/subscriptions",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Subscriptions

> View and export detailed subscription information for customers.

## Overview

Review the Subscriptions page to view a record of all customer subscription purchases. The table is automatically filtered to Active subscriptions for easy access to manage.

On the table, you can view statuses and click directly on the amount, customer name, or offer title to view more information about the purchase. You can view the subscription in more detail and pause/resume or cancel payments from the overflow menu on the table.

<img src="https://mintcdn.com/kajabi-support/VkTxgCuL_efk5MYH/articles/images/01ee82ce43968bfa8c7da4be7780a54c.png?fit=max&auto=format&n=VkTxgCuL_efk5MYH&q=85&s=86faff593e8598256e580a7f443eb84b" alt="Subscriptions page" width="1600" height="684" data-path="articles/images/01ee82ce43968bfa8c7da4be7780a54c.png" />

## Understand statuses

<img src="https://mintcdn.com/kajabi-support/ErhhF8cXbpvObQwR/articles/images/ebe7dd26c1b1cf89d5202572504ef162.png?fit=max&auto=format&n=ErhhF8cXbpvObQwR&q=85&s=52b5780629aa552c4352f85a2970e3bf" alt="Subscription statuses" width="871" height="1016" data-path="articles/images/ebe7dd26c1b1cf89d5202572504ef162.png" />

## Export data and customize columns

Click the overflow menu to export subscription data as well as customize the order of the columns and data that will display on the table.

### Export subscription records as a CSV file

1. Navigate to **Sales**.
2. Click **Subscriptions**.
3. Select the **…** button for **More Actions**.
4. Click **Export Subscriptions**.

The exported list will be emailed to the email address associated with the Kajabi account from our support team.

<img src="https://mintcdn.com/kajabi-support/0X831VxXANnxgpSu/articles/images/de0f98fd38a38e781955a084bee96520.png?fit=max&auto=format&n=0X831VxXANnxgpSu&q=85&s=69c264ce9e29469d897f807b64deafbd" alt="Export subscriptions" width="1600" height="742" data-path="articles/images/de0f98fd38a38e781955a084bee96520.png" />

## Download the exported report

Download the CSV from the email inbox:

1. Log into the email associated with the Kajabi account.
2. The exported list will be attached to an email from **our support team** with the Subject Line (e.g., Subscription export process completed).
3. Open the email to access and download the CSV file.

The CSV file containing subscription records will include the following information:

* Subscription ID
* Setup Up Fee
* Amount
* Currency
* Interval (weekly, monthly)
* Type
* Status
* Trial Ends Date
* Canceled On Date
* Next Payment Date
* Customer ID
* Customer Name
* Customer Email
* Offer ID
* Offer Title
* Provider
* Provider ID
* Created At
* Coupon Used

<Note>
  **Note:** Exporting this report will notify the owner of the Kajabi account if the owner has selected to receive notifications data is exported from their account. [Learn to update email notification settings](../../account-settings/notifications/update-email-notifications).
</Note>

### Customize table columns and layout

1. Select the **…** button for **More Actions**.
2. Click **Table Properties**.
3. Reorder or toggle relevant data you want to see.
4. Press **Apply** to finish:

<img src="https://mintcdn.com/kajabi-support/p8xUcPoEbYtv-GgI/articles/images/adea285c_upload_11142598515175990328.png?fit=max&auto=format&n=p8xUcPoEbYtv-GgI&q=85&s=497a2be9755f984b5be91d571232cafc" alt="Customize columns" width="3112" height="1768" data-path="articles/images/adea285c_upload_11142598515175990328.png" />

## Filter search results

Looking to filter the search further? Use the **Filters** button to narrow the search down by specifics.

You can filter by offer title, coupon used, payment type, status, date, and more.

<img src="https://mintcdn.com/kajabi-support/4xb7Z9X_ecGbjk3p/articles/images/53dd2c3a9c5ba2a1296835f8d4119fd7.png?fit=max&auto=format&n=4xb7Z9X_ecGbjk3p&q=85&s=5e4beba4a39b838dcbae760d5334abb0" alt="Filter subscriptions" width="1377" height="1016" data-path="articles/images/53dd2c3a9c5ba2a1296835f8d4119fd7.png" />
