> ## Documentation Index
> Fetch the complete documentation index at: https://help.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

<AgentInstructions>

## Submitting Feedback

If you encounter incorrect, outdated, or confusing documentation on this page, submit feedback:

POST https://help.kajabi.com/feedback

```json
{
  "path": "/articles/sales/offers/how-to-send-a-pdf-to-a-customer-after-a-purchase",
  "feedback": "Description of the issue"
}
```

Only submit feedback when you have something specific and actionable to report.

</AgentInstructions>

# Send a PDF to a customer after a purchase

> Deliver a PDF file to customers after they make a purchase, either through email or a landing page.

Sending a **PDF** file to a customer after they make a purchase allows you to deliver a PDF as your main product, a freebie, or supplementary content for your customer.

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## Send a PDF through an email

Use an Automation to send a customer a PDF file in an email, which they can download after they purchase your Offer.

### Create an automation

1. From your dashboard, navigate to **Sales** > **Pricing** > **Offers**.
2. Select the offer you want to add the automation to.
3. Click the **Purchase flow** tab.
4. Scroll to the **Automations** section and click **+ Add Automation**.
5. From the **When** dropdown, select **Offer is purchased**.
6. From the **Then** dropdown, select **Send an email**.
7. Select **To the Person**.

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### Add a PDF to the automated email

1. Enter the **Subject** and **Body** text of your email.
2. Click the **Upload File** icon and upload your file.
3. Edit the **Text to display** on the download link of your PDF.
4. Optional: Enter a title.
5. Click **Ok**.
6. Optional: [Add a conditional](/articles/marketing/automations/automations-overview#conditionals).
7. Click **Save**.

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Your customers will now receive an automated email containing your PDF as a download after they purchase your Offer.

## Send a PDF with a Thank You Page

After a customer makes a purchase, you can direct them to a Landing Page with a Call to Action (CTA) button that allows them to download your PDF.

### Create a Landing Page

1. Open the **Website** tab from the Dashboard.
2. Select **Pages**.
3. Click the **Landing** tab.
4. Select **+ New Landing Page**.
5. Choose one of the templates in the **Thank you** section. (You may use any landing page template you like, this is just a suggestion.)
6. Click **Get started**.
7. Give your Landing Page a **Title**.
8. Click **Create**.

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### Edit the Call to Action (CTA) button to include a download

1. Hover over your Call to Action button and click **Edit**. ([If your landing page template does not already have a Call to Action button, you will need to add one](/articles/website/pages/how-to-add-a-call-to-action-block-to-your-website-page-and-landing-page#h_3561be19-d98d-486b-9c39-6e442422d7bf).)
2. Select **Download a file** from the Button Action dropdown menu.
3. Click **Pick File** and upload your PDF.
4. Optional: Select Open In New Tab.
5. Design your button color, text color, size, and style.
6. Change any other text, sections, or blocks on your landing page as needed.
7. Click **Save**.

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### Change the Offer Post Purchase settings

1. Open the **Sales** tab from the Dashboard.
2. Select **Offers**.
3. Click the title of the Offer you would like to include your PDF with.
4. Locate the **Post-purchase** settings section.
5. Select **Existing Landing Page**.
6. Select your Thank You page from the landing page dropdown menu.
7. Click **Save** at the top of your Offer page.

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Your customers will now be directed to your Landing Page that contains your Call to Action button that can be used to download your PDF after they purchase this Offer.

<Note>
  **Note:** Keep in mind that providing content via PDF poses the risk that your content can be shared by the recipient once it is sent via email or through a landing page.
</Note>
