After a customer completes your course, you can automatically send them a certificate. This certificate can be downloaded and shared with others.
Note:
You can also send a certificates of completion with Accredible, Google Slides using Zapier, or Kajabi Automations.
Create a certificate
Go to Products > Courses and click on your course.
Click Certificates.
Enable Provide certificates for this course.
Check the following boxes to include them on your certificate:
Logo
Certificate title
Recipient subtitle
This will display above the recipient's name.
Show student's name
Course subtitle
This will display above your course name.
Include course title's name
Include completion date
Include unique certificate serial number
Include expiration date
You can set this certificate to expire X days, months, or years after completion.
You can't choose a specific date.
Custom field
This will appear as fine print on the bottom of the certificate.
Certificate background
Upload a background image.
Optionally, check Include overlay. This will include a semi-transparent white overlay over your background image.
Click Save.
Note:
You will receive an error if you check the logo or certificate background options but do not select an image.
An automatic email containing a link to the certificate will be sent to your customer. You can customize this email by going to Settings > Email templates > Course Completion Certificate. Choose one of the following options:
Send certificate upon 100% completion
Send as an automation
Send the certificate email when a specific assessment or lesson is completed, or when a quiz is completed, passed, or failed.
Click Save.
Resend a certificate
Go to Analytics > Product progress.
Select your course and click Confirm.
Select the customer you want to send the certificate to.
Click Resend certificate.
This will resend the email to your customer containing a link to their certificate.
How certificates look to customers
On the certificate page, your customers can click Download certificate to download a PDF version of the certificate.
They can also copy the certificate URL and share their certificate on social media sites.
Download a customer's certificate
Go to Products > Courses and click on your course.
Click Customers.
Next to your customer's name, click the Download certificate button to download a PDF version.
Note: It may take some time for a certificate to populate here.
Edit a certificate
Go to Products > Courses and click on your course.
Click Certificates.
Customize your certificate or update when the certificate is sent.
Click Save.
Preview a certificate
Go to Products > Courses and click on your course.
Click Certificates.
Click Preview.
Disable a certificate
Go to Products > Courses and click on your course.
Click Certificates.
Toggle off Provide certificates for this course.
Click Save.
FAQ
What happens if more content is added to a course that a customer previously completed and received a certificate for?
If more content is added to a course after a certificate has been sent, the certificate will be resent if:
The optional expiration date on the certificate has passed.
It has been 3 months since they last completed the content and received the certificate.
