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Course completion certificates

Updated this week

After a customer completes your course, you can automatically send them a certificate. This certificate can be downloaded and shared with others.

Note:

You can also send a certificates of completion with Accredible, Google Slides using Zapier, or Kajabi Automations.


Create a certificate

  • Go to Products > Courses and click on your course.

  • Click Certificates.

  • Enable Provide certificates for this course.

  • Check the following boxes to include them on your certificate:

    • Logo

    • Certificate title

    • Recipient subtitle

      • This will display above the recipient's name.

    • Show student's name

    • Course subtitle

      • This will display above your course name.

    • Include course title's name

    • Include completion date

    • Include unique certificate serial number

    • Include expiration date

      • You can set this certificate to expire X days, months, or years after completion.

      • You can't choose a specific date.

    • Custom field

      • This will appear as fine print on the bottom of the certificate.

    • Certificate background

      • Upload a background image.

      • Optionally, check Include overlay. This will include a semi-transparent white overlay over your background image.

  • Click Save.

Note:

You will receive an error if you check the logo or certificate background options but do not select an image.

  • An automatic email containing a link to the certificate will be sent to your customer. You can customize this email by going to Settings > Email templates > Course Completion Certificate. Choose one of the following options:

    • Send certificate upon 100% completion

    • Send as an automation

      • Send the certificate email when a specific assessment or lesson is completed, or when a quiz is completed, passed, or failed.

  • Click Save.


Resend a certificate

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  • Select your course and click Confirm.

  • Select the customer you want to send the certificate to.

  • Click Resend certificate.

    • This will resend the email to your customer containing a link to their certificate.


How certificates look to customers

On the certificate page, your customers can click Download certificate to download a PDF version of the certificate.

They can also copy the certificate URL and share their certificate on social media sites.

Sharing_a_Certificate.png

Download a customer's certificate

  • Go to Products > Courses and click on your course.

  • Click Customers.

  • Next to your customer's name, click the Download certificate button to download a PDF version.

    • Note: It may take some time for a certificate to populate here.


Edit a certificate

  • Go to Products > Courses and click on your course.

  • Click Certificates.

  • Customize your certificate or update when the certificate is sent.

  • Click Save.


Preview a certificate


Disable a certificate

  • Go to Products > Courses and click on your course.

  • Click Certificates.

  • Toggle off Provide certificates for this course.

  • Click Save.


FAQ

What happens if more content is added to a course that a customer previously completed and received a certificate for?

If more content is added to a course after a certificate has been sent, the certificate will be resent if:

  • The optional expiration date on the certificate has passed.

  • It has been 3 months since they last completed the content and received the certificate.

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