Learn to ignite lively discussions about your desired topics.
In this article:
What are Channels?
Community Channels empower lively discussions about any topic you choose.
Channels live within an Access Group.
A Channel allows you to segment your customers into more refined groups. With Channels, you can set up a feed or a chat to engage your community members.
What Channels should I create?
Ask yourself the following questions:
What are your goals?
What would be valuable for my community?
Channel topics may include conversations around:
Mental Health
Need Advice
Body Positivity
#OOTD
Books
New Drops
Or you can segment by location:
Los Angeles Chapter
Tokyo Buddies
Australia Chapter
Canada Chapter
Finland Friends
What happens in a Channel?
Engaging discussions.
Meetups for the Channel.
Announcements for the Channel.
Can anyone create a Channel?
Only Admins are allowed to create a Channel.
Public Channels vs. Private Channels
A public Channel is where all of your new members in an Access Group will be automatically added.
A private Channel is where only people you invite from the Access Group will have access to it.
Feed vs Chat
A Feed supports posts and topic threads. It will be displayed in a feed-like style layout where the community can post photos, videos, share content, and show appreciation.
A Chat is a group chat where you can exchange messages with members.