Skip to main content

How to Use Multi Trigger Automations

Updated this week

Kajabi’s new visual Automation builder allows multiple triggers to be added within a single automation.

This enhancement reduces the need for separate automations and provides greater flexibility when building workflows.

Note: This feature is available only to heroes who have:


How to Create an Automation with Multiple Triggers

Start a New Automation

  • From the Kajabi Dashboard, select Marketing-Automations

  • Select an already created Automation or create a new automation.

  • The option to add additional triggers only appears after the first trigger is saved.

  • Once the first trigger has been saved, + Add Trigger will appear to the right.

  • Click on the button to create another trigger within your automations

  • Once all triggers are added, add the automation's “Then” action(s).

  • Don’t forget to click Save Trigger when you’re done:

You can stack multiple triggers within a single automation to combine criteria. Each trigger can also include one or more filters.


Optional: Add Branching Logic and/or Wait Nodes

After defining the “Then” action, you can optionally add branches to create conditional paths. You can also include wait nodes as needed throughout the automation.

Example branching use case:

For users who submitted multiple forms:

  • Branch A: Send Email 1 if they have a specific tag or have purchased Offer A

  • Branch B: Send Email 2 if they do not meet those conditions


FAQS

I don’t see the option to add another trigger. Where is it?

The option appears only after saving your first trigger.

I’m on the Basic plan and I don’t have access to the Automations tab. Can I use this feature?

No. This update is only available with our advanced automations, included in Kajabi Growth and up.

Can I still use filters and branching?

Yes. Filters, branching logic, and waiting steps all work as usual with multiple triggers.

How many triggers can I add to a single automation?

There is a max of 10 triggers that can be added to a single automation

Did this answer your question?