What Should I Know About Switching to or From the Kickstarter Plan in Kajabi?
Overview
The Kickstarter plan in Kajabi is a budget-friendly subscription option that provides specific limitations to features such as products, contacts, and websites. To make informed decisions about switching to or from this plan, it’s essential to understand the eligibility criteria and resulting impacts on your account.
Features and Limitations of the Kickstarter Plan
To align your account with the Kickstarter plan ($89/month), keep the following built-in restrictions in mind:
Maximum of 1 Product: Ensure you only have one active product under your account. If you exceed this limit, delete or unpublish extra products to become eligible for the switch.
Up to 250 Contacts: You cannot exceed 250 contacts in your account. Reduce your contact list to fit within this threshold before attempting the downgrade.
One Website: The Kickstarter plan supports only a single active website.
Custom Domain Unavailable: Custom domains are not supported in the Kickstarter plan. Using this plan means your website will operate on a default Kajabi subdomain (e.g.,
[SITE].mykajabi.com).No Add-Ons: Unlike other plans, the Kickstarter plan does not support add-ons to extend the limits of contacts, products, or any other feature.
Steps to Align Your Account Before Switching to Kickstarter
If you exceed the Kickstarter plan’s limits, follow these steps to adjust your account:
Reduce Products: Ensure only one product remains active in your account. Delete or unpublish any extras until only one product (e.g., a course or podcast) remains.
Limit Contacts: Trim your contact list to no more than 250 individuals. Consider exporting your list or archiving inactive contacts to meet this cap.
Remove Additional Admin Users: Maintain a single admin user on your account by suspending any extras in Settings > Manage Users.
Disconnect Custom Domains: Remove your existing custom domain from the account settings if in use.
Comparison With Basic Plan
If you’re exploring plan options, the Basic plan offers some additional features compared to Kickstarter:
Contacts Limit: Basic includes up to 2,500 contacts, with the ability to purchase add-ons for 5,000 more contacts at $25/month.
Products Limit: You can manage up to 5 products under the Basic plan compared to just 1 under Kickstarter.
Custom Domains: Custom domains are only supported in plans higher than Kickstarter.
Implications of Switching Plans
Plan Limitations: Be fully aware of any changes to features like product limits, contact caps, and domain support.
Permanent Downgrades: For legacy plans, moving to Kickstarter may result in the loss of features or grandfathered options you cannot later reclaim.