Create the best checkout experience for your customers by creating a custom message for your Upsell and Downsell Offers that best aligns with your brand and language.
In this article:
Edit the purchase button text
Clearly communicate the option to purchase your Upsell or Downsell Offer with your unique brand and language by editing the purchase button text on your Upsell or Downsell Offer page.
What is the purchase button text?
The purchase button in the Upsell and Downsell page is used to communicate to your customer the option to make an additional purchase along with their original purchase:
To edit the purchase button text:
- Open the Sales tab from your Dashboard.
- Click Offers.
- Select the Offer your Upsell Offer is connected to.
- Select the Upsells tab.
- Click the title of your Upsell or Downsell Offer.
- Navigate to the Purchase button text field.
- Enter your desired text.
- Click Save to keep and apply your changes:
After editing your Upsell Offer, be sure to enable your Upsell Offer by toggling it to Active status. Learn more
Edit the cancel button text
Set expectations for your customers if they choose to decline your Upsell or Downsell Offer. Clearly communicate the option not to purchase your Upsell Offer with your unique brand and language by editing the cancel button text on your Upsell Offer page.
What is the cancel button text?
The cancel button on the Upsell and Downsell Offer page allows your customers to decline the option to purchase your Upsell or Downsell Offer:
To edit the cancel button text:
- Open the Sales tab from your Dashboard.
- Click Offers.
- Select the Offer your Upsell Offer is connected to.
- Select the Upsells tab.
- Click the title of your Upsell or Downsell Offer.
- Navigate to the Cancel button text field.
- Enter your desired text.
- Click Save to keep and apply your changes:
After editing your Upsell or Downsell Offer, be sure to enable your Offer by activating it. Learn more
And that's how to change the text for your Upsell and Downsell Offers! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!
