Kajabi can encode and display many common file formats (see the list below), but for the most consistent performance, we recommend uploading files in the MP3 format.
For best performance, we recommend you aim to have your audio fall within these guidelines:
- MP3 file
- AAC (Advanced Audio Codec)
- 44.1 kHz sample rate
- 2-channel stereo (not surround)
Audio file format
Upload your Audio File in the MP3 format.
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!