To ensure the legitimacy of newly created Kajabi accounts, moving forward, all new Kajabi accounts will require verification via email once the trial period has begun.
You may be wondering how this affects you. Here are a few FAQs to help answer your questions:
In this article:
Email verification FAQ's
Does this affect current accounts?
This new feature will only affect accounts created after April 1st, 2021, and will not affect previously created accounts.
What if I need to change my account email, will it ask to be verified?
Yes, changing an account email will prompt the verification again.
How about additional Users, will their email addresses need to be verified?
No, only the account owner needs to verify the account email address.
How to verify your email
If you are required to verify your email, you will receive an email from Kajabi support titled, "Confirmation instructions" with a link to verify your email.
To verify your email:
- Open your email inbox for the email that requires verification.
- Locate and open Confirmation instructions from Kajabi Support.
- Then, click Verify your email to complete the verification process: