Learn how your Members experience your Community.
In this article:
- How do my members access the community?
- How does the community look to my members?
- Which notifications do my members get & how can they control notifications?
- What do the emails look like?
How do my members access the community?
Your Members will access your Community through an Access Group.
An Access Group is a product, so your members will access it through their library just like any other product.
If they are a part of multiple Access Groups, they will see them all in the library, but it won’t matter which one they access the Community through.
How does the community look to my members?
The Community looks almost identical to your Members, with a few key differences:
- Members will only see the content that is assigned to their Access Group(s). They will never see content that belongs to an Access Group they are not a member of.
- They will not see the Community Settings option.
Which notifications do my members get & how can they control notifications?
Your Members can control which notifications they receive just like you can by going to Settings > Notifications.
By default, your members will receive in-app, email & mobile push notifications for the following:
- When someone mentions them or @everyone
- When you post or update an announcement
- When a meetup they RSVP'd to is starting
- When you join the live room (you have the option to disable this when you join)
You can update the default notification functionality for your Community by going to Community Settings > Customization and toggling on or off "Send email notifications to members".
What do the emails look like?
The emails come from Kajabi Communities at noreply@communities.kajabimail.com and are not customizable at this time.
And that’s how your Members experience the Community! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!