3 Things to Consider When Setting Up Your Creator.io Chatbot

Kayla M.

Updated

Learn about the three important things to consider when you are setting up your Creator.io Chatbot with your site.


In this article:


What is Creator.io?

Creator.io offers a customizable chatbot that is simple to set up and custom-tailored to your business on Kajabi. Creator.io is not built into the Kajabi platform but has a simple-to-use API connection to quickly import your course content and help you gather leads, support your customer questions, and engage your students.

Learn more about Creator.io.


Top 3 things to consider

Maximize your Creator.io Chatbot by first considering the following:

1. What is your ultimate business outcome

Perhaps your goal is to build a contact list, answer a few FAQs, or save time engaging with your existing clients. 

Understanding your goal will help you set up your Creator.io chatbot.

  • If you want to build a contact list, select the "Lead generation template".
  • If you want to answer FAQs, select "Customer support".
  • If you want to save time engaging with your clients, select "Teaching assistant".

Cursor_and_app_creator_io_dashboard_chatbot-creation.png

2. What types of content do you create?

Identify and collect all the content you create, then add any relevant content to your bot. In this stage, you want to consider the questions that are likely to be asked and the content that you have already created to answer those questions.

3. Where do you want your customers to interact with the bot?

Your chatbot can displayed anywhere on your site, but where can it make the biggest impact? What is the most relevant?

By understanding where you want your customers or visitors to interact with the bot on your site, you can select the chatbot that best suits your desired placement.

  • Linkin bio or landing page - choose "Lead generation template"
  • In a course - choose "Teaching assistant"
  • In a Community Product - choose "Customer Support"
  • On a Sales Page - choose "Customer Support"

And that's the top 3 things you should consider when setting up your Creator.io Chatbot! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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