To ensure a positive experience for clients in the Experts Marketplace, Experts have a limit on the amount of active and prospective projects that can be open at one time.
In this article:
- Limits
- How to view your open project count
- When is a project added to your open project count?
- How to close an active project once the work is complete
Limits
The limits for an Expert are determined by your plan.
There are 3 ways to increase the number of open projects available on your account:
- Upgrade to the Expert+ Plan to increase your limits
- Remove yourself from a prospective project
- Close an active project
How to view your open project count
You can view the total number of projects counting towards your total by adding the number of projects listed under the prospective tab on your profile with the number of projects on the active tab.
Why does it show on my profile that I cannot take any more clients?
This message appears when you have hit the project limit for your plan level:
When is a project added to your open project count?
A prospective project is added to your open project total in two ways:
- The prospective client starts a conversation through the “Hire from Profile” button on your Expert Profile
- The Expert sends a message in response to a prospective client’s project request
How to detach yourself from a prospective project?
If you decide the project is not a good fit, detach yourself from the project by clicking the three dots in the top right corner of the project and clicking “Decline Project”:
How to close an active project once the work is complete
When a prospective project becomes an active project, it remains counted towards your total project count until the project is closed.
To close a project, view the project in your profile and click on the three dots in the top right corner and then select “Archive Project” in the menu:
And that's how to update your open project count as an Expert! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!