Why am I being asked to verify my Kajabi Payments information?
Kajabi uses Stripe as a payment processor for Kajabi Payments. Stripe recently added additional requirements for accounts across the Stripe platform including Kajabi Payments. Consequently, Heroes who use Kajabi Payments may need to update their information to meet Stripe's new requirements.
In order to continue processing payments and avoid potential payout delays, please review your account to ensure that you have completed any missing required information.
Complete your verification on your Payments Integration Page by selecting ‘View Details under Kajabi Payments in your Payment Integrations settings by clicking this link: https://app.kajabi.com/admin/last_site/payment_integrations
FAQ
What type of information will I need to update?
The information required will depend on your account. You might need to input your physical address, as P.O. Boxes are no longer acceptable. Additionally, you may be asked to provide your full social security number, as initially only the final 4 digits were required. Other possible requirements include your EIN, website link, owner details, or similar. Please follow the steps outlined above to be prompted with the specific information required for your account.
How is my information secured?
The information you provide in response to this request is input directly to Stripe and used for verification purposes only. Both Kajabi and Stripe take steps to secure your information. For more information please see Kajabi’s Privacy Notice and Stripe’s Privacy Policy.
Still have questions? Please reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!
