Understanding Stripe’s Updated Billing Plans for Kajabi Heroes

Bryan N.

Updated

On July 10, 2024, Stripe updated their Billing plans and structure, which introduced an adjustment in their subscription fee from 0.5% to 0.7%. For more details, please review Stripe's documentation on these updates here. For specific questions regarding Stripe's fee changes, we recommend contacting Stripe directly as they can provide the most accurate information about their direct pricing. 

As Kajabi Payments is built in partnership with Stripe, we will also be adjusting our subscription and multiple payment fees from 0.5% to 0.7% effective August 14, 2024.

To honor our Heroes who have supported Kajabi Payments, we are offering a promotional rate of 0.5% to all Heroes who set up Kajabi Payments by August 14, 2024. This promotional rate will remain in effect until June 30, 2025, after which the new pricing will apply.


FAQ

How does this affect Kajabi Heroes who use Stripe?

Heroes on a Stripe Billing Starter or Billing Scale plan before July 10th, 2024 will receive promotional pricing of 0.5% until June 30th, 2025, after which the new 0.7% pricing will apply. For specific questions about Stripe's fee changes, please contact Stripe directly as they can provide the most accurate information about their direct pricing.

 

I have custom Billing pricing with Stripe, will that still be honored? 

According to Stripe’s documentation, if you have a custom Billing sales contract, there will be no changes to your current agreement. For more questions regarding your specific pricing, please contact Stripe directly.

 

How does this affect Heroes who already use Kajabi Payments?

Since Kajabi Payments is built in partnership with Stripe, we will also adjust our subscription and multiple payment fee to 0.7%, effective August 14th, 2024. To honor the Heroes who have supported Kajabi Payments, we’re offering a promotional rate of 0.5% to all Heroes who set up Kajabi Payments before August 14th, 2024. This promotional rate will remain in effect until June 30th, 2025, after which the new pricing will apply.

 

When is Kajabi Payments going live in the UK, and will we be able to take advantage of the promotional subscription rate of 0.5%?

Kajabi Payments in now live for our UK Heroes! UK Heores who onboard to Kajabi Payments by August 14, 2024 will receive the promotional rate.

 

When will Kajabi Payments be available in my country, and will we have the opportunity to take advantage of the promotional rates?

We plan to expand Kajabi Payments to new regions, ensuring we do it right, which takes time. We will continue to honor our Heroes as we expand, but we do not have more information to share at this time.

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