Customizing Your Checkout Page

Kajabi Cart Overview

Kajabi Cart is your all-in-one solution for flexible, modern checkouts that help increase sales and elevate your customer experience. Whether you sell digital products, coaching, or memberships, Cart makes it easier than ever to create a store-like experience right inside your Kajabi site.

In this article:

What is Kajabi Cart?

Kajabi Cart introduces multi-offer checkouts to the Kajabi platform. That means customers can purchase a course, a coaching package, and an eBook all in one seamless transaction. No redirects. No multiple purchases. Just a faster, more intuitive buying experience.

Unlike traditional Offer or Popup Checkouts, Cart allows your customers to purchase multiple offers in a single transaction, streamlining the purchase experience and maximizing revenue. This also eliminates the need for third-party checkout tools.

Whether you're selling digital downloads, tiered programs, or one-time offers, Cart is designed to boost conversions and simplify your checkout flow.

Kajabi Cart: 

  • Simplifies the buying process for customers
  • Increases average order value with multi-offer purchases
  • Replaces the need for external cart platforms
  • Brings a storefront-like experience to your Kajabi site

What You Can Do with Kajabi Cart

Kajabi Cart brings together powerful functionality to help you build and scale your online business with ease. Here's a look at what’s currently available:

  • One-time and free offers
  • Kajabi Payments, including Apple Pay, Google Pay, Afterpay, and Klarna
  • Paypal
  • Stripe support
  • Custom button styling (Cart & Checkout)
  • Email opt-in & card storage opt-in
  • Service agreement consent
  • Customer information fields (Name, Address, Phone)
  • Sales tax support (via Kajabi Payments)
  • Xero & QuickBooks integrations
  • Zapier & Webhooks
  • Cart coupons with an optional minimum purchase threshold
  • "Cart Orders Over Time" performance report

Setting Up Kajabi Cart

To start using Cart, you’ll need to:

  1. Customize your Cart settings (styling, tax, payment providers, etc.)
  2. Enable Cart on your site header and landing pages
  3. Add "Add to Cart" buttons across your pages using CTA blocks, Offer Blocks, or Pricing Cards

Learn how to set up Kajabi Cart on your website and landing pages as well as best practices we have seen from successful Heroes here!

Want to see Cart in action? Check out our Kajabi Cart Demo Page and sample Product Details Page.

Using Cart Order Coupons

You can create percentage-based coupons that apply to the total cart value at checkout.

To create a Cart coupon:

  • From your Dashboard, go to the Sales tab.
  • Click Coupons.
  • Select + New Coupon.
  • Choose Cart order coupon.
  • Enter your custom Coupon code.
  • Set the discount value (at this time card coupons can only be discounted as a percentage off).
  • (Optional) Set a minimum purchase amount required to use the coupon.
  • (Optional) Choose an expiration date:

Once created, coupon details can't be edited. If a coupon code is used, expired, or deleted, it cannot be reused.

Note: 

Offer coupons can only be applied to single-offer checkouts, while Cart order coupons can only be applied to Cart purchases.

FAQ

Why can’t I enable Kajabi cart in the header of my website?

The cart is available in Encore Site 1.7.0 and Encore Page 2.7.0 or above. Any existing pages you wish to enable the cart or include Add to Cart CTAs will need to be updated to these versions first.

I’ve enabled Kajabi cart. Why isn’t the cart appearing on my website?

You must enable the cart in the header of every page you wish to have it appear. Your header will only appear at the top of the page if it contains content, like your logo or menu. For the header and cart to appear on mobile, you must have the Hide Header option in the Mobile Layout Section Settings of your header unchecked.

After checking out, where will customers be directed?

Customers will be directed to the Member Library after placing an order.

Where can I see cart transactions in my dashboard?

Orders placed from Kajabi Cart will appear on the Transactions page in your dashboard.

Are cart analytics available?

Yes! You can view cart performance in the Cart Orders Over Time report, which shows metrics across a selected timeframe. Cart transactions also appear on your Transactions page, in your Payouts, and in any other revenue-based reporting for offers with Cart enabled.

Will the automations set up on the individual offers still work?

Yes, your automations will still be triggered when offers are purchased via the cart.

Which payment providers are used for Kajabi cart?

The cart will use the payment providers configured in the Cart Settings for all orders. These settings will override the payment providers that are selected on the offer level.

How do I refund offers that a customer originally checked with using Kajabi Cart? 

You can issue full or partial refunds for offers that customers purchased using Kajabi Cart. For detailed steps and guidelines, check out our guide to refunding Kajabi Cart offers.

Additional Resources

With Kajabi Cart, you can turn your site into a seamless shopping experience that encourages higher-value purchases and meets customers where they are. It’s flexible, modern, and built for digital creators.

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