You've come a long way and built a strong foundation to launch your first (or next) product! Now it's time for you to experience firsthand what your customers will see. In this article, we will teach you how to be your first customer. Together, we will test your customer journey by purchasing the course yourself!
In this article:
- Create a test purchase
- Best practices when making a test purchase
Create a test purchase
To test your purchase in incognito mode:
- Open the Sales tab from your Dashboard.
- Then, click Offers and select the Offer you want to test.
- In the Offer Status card, click Get Link.
- Open an incognito window and paste your link.
- On the checkout page, follow the flow of your customers by going through the process of purchasing your Offer:
After you submit your payment (or sign up for free, if testing a free Offer), you'll receive an email at the email address you entered on the checkout page. The email will contain a login link to access the product(s).
Edit the Offer price to be free before testing the purchase.
Create a coupon for the Offer that you can use to bring the price of the Offer down to $0.00 (an error will occur if the end price is between $0.01 - $0.49).
Best practices when testing a purchase
Only use the Offer Link (not the Preview link) when testing:
Always use a different browser or incognito/private window when testing.
To successfully test a purchase, do not test on the same browser when logged in as an Admin of your Kajabi account.
Why can't I test my checkout?
Is your purchase button un-clickable? Be sure to exit out of preview mode when testing your Checkout Page:
Testing a purchase in Preview mode will not allow you to make a purchase.
Simply open a new window and enter the checkout page URL excluding the preview=true piece of the URL.
Use a different email address when testing.
We recommend creating a separate email address specifically for testing purposes. This will allow you to use different variations of the same email address for tests you wish to perform on your site.
If you are using G-Suite or any new test Gmail address, simply insert a "+" character before the "@" symbol and insert any verbiage you wish. This will send any applicable emails connected with your test to your Gmail inbox with a unique identifier.
Example: kajabihelpcenter+purchasetest1-date@gmail.com