How to Permanently Delete Your Kajabi Account
If you need to permanently delete your Kajabi account, you can do so by submitting a Data Rights Request. This process ensures your data is securely and thoroughly removed in accordance with privacy laws and our policies.
Steps to Delete Your Kajabi Account
Step 1. Access the Data Rights Request Form
- To initiate the deletion process, navigate to the Kajabi Data Rights Request Form.
Note:
If you simply want to cancel your account rather than permanently delete your Kajabi account, click here to learn how to cancel your account.
Step 2. Complete the Form
Complete the required fields in the form. You’ll need to provide:
- Your Country and State of residence
- The email address associated with your Kajabi account
- First name
- Last name
- Any additional information requested to verify your identity
Step 3. Submit Your Request
- Once you’ve filled out the form, click the submit button to send your request.
- An email requiring you to verify your email will be sent.
- Once you verify your email, you will receive a confirmation email informing you that your data request is in progress.
Step 4. Confirmation of Deletion
- You will receive an email notifying you when your deletion request is completed.
- Your deletion request will be completed within privacy regulation timelines (e.g., 30 days).
Important Notes
- Deletion Is Permanent: Once your account is deleted, all associated data, including content, customer information, and analytics, will be permanently removed and cannot be recovered.
- Active Subscriptions: If you have an active subscription, ensure it is canceled before submitting a deletion request. Any outstanding balances or obligations should also be resolved.
Need Help?
If you encounter any issues or have questions about the process, our Support Team is here to assist you. Reach out to us via Kajabi Support for further assistance.