Please feel free to reach out to us for help on Kajabi! We are eager to assist you in any way that we can at support@kajabi.com! Read more to learn how to access additional support.
In this article:
- Basic Kajabi Plan
- Growth and Pro Kajabi Plans
- How to Access Live Chat
- Need additional help with your site?
Basic Kajabi Plan
Reach 24/7 Support by reaching us at support@kajabi.com and get access to Live Chat Monday through Friday from 6am-5pm!
Growth and Pro Kajabi Plans
Reach 24/7 Support by contacting us at support@kajabi.com and get access to 24/7 Live Chat!
How to Access Live Chat
Chat with Live Agents right from your Dashboard:
- Click the Help tab on the bottom left corner of your screen.
- Choose the blue Chat With Us Now button.
- Type your question in the text box to find guides to help.
- Click Get in touch to reach our Support Team.
- Select Live Chat.
- Choose between Support or Billing in the Select a Department dropdown.
- Enter your initial message in the Message text box field.
- Click Start Chat.
- Ask any question you'd like or simply let us know how we can help!
If you're having trouble getting through the first support window, please clear your cache and cookies from your browser and try again. Feel free to reach out to us for any technical questions through the Help tab in your account or by emailing us at support@kajabi.com. We look forward to hearing from you!
Need additional help with your site?
If you are looking for help building and creating your site we recommend reaching out to Virtual Assistants from the Official Kajabi User Facebook Group!
Virtual Assistants can help you:
- Build your site
- Design your site
- Work on projects
Read our guide on Finding Virtual Assistants to help you with your site on Kajabi.