Learn to manually import contacts as subscribers and begin sending marketing emails to your contacts in Kajabi.
In this article:
There are very specific guidelines you need to follow in order to successfully import contacts through a CSV. Please pay close attention to these instructions and make sure your CSV file is set up exactly as shown below:
- First and Last Name, email address
- No extra commas, spaces, special characters
The CSV file must look exactly like this in order to be accepted and successfully imported into Kajabi.
Importing your list
- Open the People tab from the Dashboard.
- Click + Add People (or + Import People if you are using the new People tab look).
- Import a single contact or copy & paste your list in the correct format:
Import Limit: Import up to 500 contacts at a time when importing multiple people and up to 2,500 contacts in a single day.
Subscribe to marketing emails
Manually importing contacts will add them to your People tab. However, if you wish to send marketing emails to your manually imported contacts, be sure to select Subscribe to marketing emails with contacts that have provided the proper permissions to send marketing emails.
If left unchecked when importing your People, your manually imported list will not receive your marketing emails. Re-import your list and be sure to select Subscribe to marketing emails if this occurs.
Automatic emails sent after import
When importing your users into Kajabi they will either be created as Contacts or as Members.
A user is imported as a Contact when they are added to your Kajabi list without being granted an Offer:
Contacts will not receive an automatic email of any kind when you import them to your Kajabi list.
A user is imported and created as Member when they are granted an Offer during the import process:
Members will receive the Member Welcome Email as well as the Offer Grant Confirmation email.