How to Add Closed Captions to a Video

Closed Captions and subtitles can be very helpful to members who are hearing impaired or simply prefer to read along with the video. They can be added to videos you upload to Kajabi using an SRT file.

How to add closed captions to a video in a Post

From the Dashboard, select the Products tab.
Edit an existing Product and click into a Post with a video uploaded.
Open the Video Actions dropdown.
Select Closed Captions.
Upload your SRT file:

How to add closed captions to a video on a Page

Open the Website tab from the Dashboard.
Click Pages.
Select the page you wish to customize or create a new page.
Click Customize to open the theme editor.
Click the Video you wish to edit.
Open the Video Actions dropdown.
Select Closed Captions.
Upload your SRT file:

How to create an SRT file

In captioning, a text file format is used, which you can easily create using TextEdit (on a Mac) or Notepad (on a Windows PC).

An SRT file consists of four parts:

The number of the caption frame in a sequence
Beginning and end timecodes for when the caption frame should appear
The caption itself
A blank line to indicate the start of a new caption sequence

The time format used is hours:minutes:seconds,milliseconds with the milliseconds rounded to 3 decimal places. Each timestamp is separated by a two-hash arrow (“– –>”) and a blank line before the next caption sequence.

Note:

In order for an SRT file to upload correctly and work in conjunction with your video, it is important to follow this strict format. If your SRT file contains extra characters, blank lines, or spaces, you may experience difficulties uploading your file to Kajabi.

Note:

Rev is a service that will do this whole process for you and deliver the SRT file for a per-minute fee. You can check out what they offer here.

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