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How to Connect PayPal to Your Kajabi Account

  • Updated

PayPal is a service that enables you to pay and accept payments. PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. Learn to connect PayPal to your Kajabi Account. 

Note:
Your PayPal interface may vary in appearance. If your PayPal interface differs in appearance, click here to go to Developer PayPal to create your REST API.

In this article:

How to integrate with PayPal

To connect PayPal to your Kajabi Account:

Connecting PayPal will enable you to collect payment through PayPal on your site.

First, begin by creating or upgrading a PayPal account to a Business Account. 

Step 1. Create a PayPal Business Account

First, you will need to either upgrade your current PayPal account to a Business Account or create a new Business PayPal account.

If you already have a PayPal Business Account, skip to Step 2. 

A Business PayPal account is required to connect PayPal to your site:

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Step 2. Create a REST API App in PayPal

After you have created or upgraded to a PayPal business account you will need to go to Developer PayPal and log in with your business account credentials: 

Click here to go to Developer PayPal

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After logging in:

  • Click the My Apps & Credentials tab under the Dashboard header.

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  • Navigate to the REST API Apps section.
  • Click Live.
  • Then, click Create app.
  • Fill in the App Name with the name of your site or business.
  • Click Create App:

You will be redirected to a page containing the API Credentials needed to set up your PayPal integration:

  • Copy the Client ID.
  • Show the Secret and copy it to your clipboard:

Tip:
If the "Create App" button is greyed out on your dashboard it should become active after 24 hours if not sooner. If it is still not clickable please contact PayPal support.

Step 3. Paste API codes into your Kajabi Settings

  • Open the Settings tab from the dashboard.
  • Select Payment Integrations.
  • Click Connect on the PayPal >integration.
  • Enter your PayPal email address.
  • Paste the Client ID and Secret:

Warning:
Unfortunately, PayPal doesn’t automatically update changes made to Offer Titles in customer invoices. Consequently, if the title of your offer is changed, the former title will still be shown on the invoice. Because of this issue, we recommend creating a new offer with the new title to ensure consistency for your customer purchases and invoices.

PayPal receipts

When a Member purchases an Offer with a PayPal account they will automatically receive a digital receipt in the email inbox associated with their PayPal account or the email address used when checking out as a guest with PayPal:

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