What happens if I change my domain after my website has been live?

David Giali

Updated

Changing Subdomain to a Custom Domain

Kajabi ensures that your site can be accessed through your Kajabi Subdomain and your connected Custom Domain!

Connecting a custom Domain to your Kajabi site (even after your site has been live for some time) will allow your visitors to access your site with both your original Kajabi Subdomain and your connected Custom Domain.

For example:

You launch your site with the Kajabi subdomain, myawesomesite.mykajabi.com, then decide to connect your custom domain to Kajabi (e.g., myawesomesite.com).

Your site visitors can access your site with both the Kajabi subdomain myawesomesite.mykajabi.com and your connected custom domain myawesomesite.com!

Change your Kajabi Subdomain to a different Kajabi Subdomain

At this time, it isn't possible to set up a 301 redirect to the new subdomain natively within Kajabi.

If you start with a Kajabi subdomain (e.g., helpcenter.mykajabi.com), gain traffic, and then change it at a later date (e.g., articles.mykajabi.com) the old subdomain will show up as a non-existing page.

Tip:
If you wish to create a new domain for branding purposes, we recommend creating a custom domain and connecting it to Kajabi. Then, both the old subdomain and new custom domain will direct to your website appropriately.

Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!

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