How to Change a Customer's Start Date

Changing your Customer's start date can be necessary for a variety of reasons. Most commonly, changing your Customer's start date may be helpful for granting access to all the content in a Product that is set to drip for a specific Customer. Learn to change your Customer's start date.

Change your customer's start date

To change the start date:

• Open the Contacts tab from your Dashboard.
• Select All Contacts:

• Then, search the Customer's name or email address.
• Select the Customer you want to change to open their profile.
• Click Open Full Profile:

• Select the Purchases tab in the top menu:

• Then, click More Info next to the Offer you want the change applied to:

• Click on the … icon to open more options.
• Select Edit access start date:

• Use the dropdown fields to update the Effective Start Date.
• Then, click Save to keep and apply your changes:

And that’s how you can change a customer's Start Date!

Please vote below and let us know if you found this article helpful. We value your feedback.

Thanks for being the best part of Kajabi!