Changing your Customer's start date can be necessary for a variety of reasons. Most commonly, changing your Customer's start date may be helpful for granting access to all the content in a Product that is set to drip for a specific Customer. Learn to change your Customer's start date.
Change your customer's start date
To change the start date:
- Open the Contacts tab from your Dashboard.
- Then, search the Customer's name or email address.
- Select the Customer you want to change to open their profile.
- Click Open Full Profile.
- Select the Purchases tab in the top menu.
- Then, click View next to the Offer you want the change applied to.
- Click on the Start Date to populate a window where you can change the start date.
- Be sure to click Save to keep and apply your changes:
Note:
Changing the Start Date has no affect on the payment structure set up in the Offer.
And that’s how you can change a customer's Start Date!
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