This feature is useful if you want to allow member access to an Offer for a specified amount of time. Select a date and Kajabi will deactivate the Offer for you. This feature also allows you to reactivate a member after they have been deactivated.
Warning:
Deactivating a Member's Offer will sever all applicable future payments (applicable to Recurring Subscriptions and Multiple Payments) and will not be reactivated directly from Kajabi. If the Offer you wish to deactivate and reactivate is a Recurring Subscription or Multiple Payment with future payments due learn to deactivate and reactivate your Member's subscription by reading How to Pause Your Member's Subscription.
Deactivate
- Open the People tab from your Dashboard.
- Locate your member and click their name to pull up the Member Details page.
- Select Purchases.
- Click view on the Offer you wish to deactivate.
- Select Deactivate in the upper right corner of the page.
- Choose to immediately deactivate or set deactivation date for a future date:
Reactivate
- Open the People tab from your Dashboard.
- Select your Member to open their Member Details page.
- Select Purchases.
- Click View on the Offer you want to reactivate.
- Then, click Reactivate:
