At this time, it is not possible to be an anonymous customer within a Community Product without also making the name anonymous to the account owner.
For example, your customer can manually change their name to "Anonymous" in the Contacts section, but this will also change their name throughout your site including emails, the Contacts tab, and reports.
If your customer would like to change their name, learn How your customers can edit their information.
Still have questions? Reach out to Support if you need additional assistance.
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