Understanding your affiliates report

Right off the bat, your Affiliates Report provides you with easy-to-read data displaying your Affiliates in rank order. Your Affiliates are ranked based on their total amount of revenue with the highest ranking at the top and the lowest ranking at the bottom. The Affiliates Report is displayed in chunks of 30 days to easily track Affiliate stats on a monthly basis.

Additionally, the Affiliates Report includes your Affiliates':

• Revenue
• Commission earned
• Conversions
• Total Clicks
• Conversion Rate
• Last Sale made
• Override Percent
• Email
• PayPal Email (for Mass Payment Export)

View by affiliate

Narrow your focus further and access more information for each Affiliate.

• Simply click their name.
• And take a look at their Referred Board.

In this view, you can see each Member referred by your Affiliate and the specific Offers purchased.

Use filters

Speaking of narrowing your focus, use filters in the right sidebar to locate a specific Affiliate and access their Referred Board.

Search by Affiliate:

• Navigate to the right sidebar.
• Enter in the Affiliate's name or email.
• Click Apply.
• Click the name of your Affiliate to access their Referred Board:

Exporting the affiliate report

Export your Affiliate Report based on your specified date range and filters to:

• Export your entire Affiliate Report;
• Export a PayPal Mass Payment Compatible report.

Exporting your Affiliate Report

• Open the Website tab from the Dashboard.
• Click Analytics.
• Then, select View in the Affiliates card.
• Filter by date, name, and/or email.
• Click Export.
• Select your desired report to begin exporting:

Locate your exported report in the downloads folder of your hard drive. Your CSV file will be titled "affiliate_report" or "paypal_mass_payment_compatible" with your specified date range included in the title.

Exporting report for PayPal Mass Payment

Export a PayPal Mass Payment compatible report to streamline your payout process:

• In your Affiliates Report, click Export.
• Select Paypal Mass Payment Compatible:

To match PayPal's Mass Payment file requirements, the PayPal Mass Payment Compatible report includes:

• Column 1: Affiliate PayPal email
• Column 2: Commission amount
• Column 3: default customer currency code

PayPal Mass Payment Compatible report:

Frequently asked questions

Do affiliates get paid automatically?

No, if you have toggled on Give an affiliate commission in your Offers, this information will be tracked by Kajabi and held in your Affiliate tab. You can then manually pay your Affiliates via PayPal, Stripe, or any payment method of your choosing.

Learn How to Activate an Affiliate's Commission in an Offer.

What if the Offer is a Subscription?

If you choose to activate Affiliate commission for a Recurring Subscription Offer, the Affiliate commission is set for the lifetime of that Member's subscription.

For example, if a Member purchases a monthly subscription Offer and pays each month, your Affiliate(s) will get a monthly commission for the Member's lifetime each month the Member continues to pay.

Why does the affiliate report have a commission value when there are 0 clicks and 0 conversions?

Related to Recurring Subscription Offers, the Affiliate commission is set for the lifetime of the Member's subscription. Affiliate conversions are credited when a customer initially purchases the Offer.

All payments following the initial purchase will be credited to the Affiliate's commission value, while the number of clicks and conversions will not count the remaining subscription payments made. 

What happens if a user clicks on two separate Affiliate's Share Links and then purchases?

The commission value is attributed to the Share Link clicked last prior to purchase. If a customer clicks another Affiliate's Share Link prior to purchasing an Offer, the initial link will be overridden.