Partnerships are huge for any business. They empower you to spread your reach by expanding your sphere of influence. With the Growth and Pro Plans, Kajabi enables you to form partnerships with the Affiliate Program. Learn to track your Affiliate's data with your Affiliates report.
In this article:
- What is an Affiliate
- How to Access your Affiliates Report
- Understanding Your Affiliates Report
- Frequently Asked Questions
What is an Affiliate
An Affiliate is a user who will share a link that leads to a section of your site (Offer, Checkout, Pipeline Page) and receive a percentage of the profit made from anyone who clicks on that Share Link and completes a purchase on your site.
The Affiliate User can present a Share Link to their audience through Facebook, Twitter, Youtube, email… really, anywhere they can copy and paste the Share Link to.
The Affiliate User will take a percentage of each sale made from anyone who clicks on that Share Link and completes a purchase on your site within 30 days with the same browser.
How does the Affiliate Program work?
Affiliate conversions are tracked by using cookies in a user's browser. This means, if a user clicks on an Affiliate's Share Link and purchases an Offer, your Affiliate will be credited with a commission value.
If a user clicks an Affiliate's Share Link, the cookies will remain in the user's browser for at least 30 days and up to 90 days unless another Affiliate's Share Link is clicked.
How to Access your Affiliates Report
- Open the Website tab from the Dashboard.
- Click Analytics.
- Then, select View in the Affiliates card:
Understanding Your Affiliates Report
Right off the bat, your Affiliates Report provides you with easy-to-read data displaying your Affiliates in rank order. Your Affiliates are ranked based on their total amount of revenue with the highest ranking at the top and the lowest ranking at the bottom. The Affiliates Report is displayed in chunks of 30 days to easily track Affiliate stats on a monthly basis.
Additionally, The Affiliates Report includes your Affiliates':
- Commission earned
- Total Clicks
- Conversion Rate
- Last Sale made
- and Override Percent
View by Affiliate
Narrow your focus further and access more information for each Affiliate.
- Simply click their name.
- And take a look at their Referred Board.
In this view, you can see each Member referred by your Affiliate and the specific Offers purchased.
Speaking of narrowing your focus, use filters in the right sidebar to locate a specific Affiliate and access their Referred Board.
Search by Affiliate:
- Navigate to the right sidebar.
- Enter in the Affiliate's name or email.
- Click Apply.
- Click the name of your Affiliate to access their Referred Board:
Frequently Asked Questions
Do Affiliates get paid automatically?
No, if you have toggled on Give an affiliate commission in your Offers, this information will be tracked by Kajabi and held in your Affiliate tab. You can then manually pay your Affiliates via PayPal, Stripe, or any payment method of your choosing.
Learn How to Activate an Affiliate's Commission in an Offer.
What if the Offer is a Subscription?
If you choose to activate Affiliate commission for a Recurring Subscription Offer, the Affiliate commission is set for the lifetime of that Member's subscription.
For example, if a Member purchases a monthly subscription Offer and pays each month, your Affiliate(s) will get a monthly commission for the Member's lifetime each month the Member continues to pay.
Why does the Affiliate report have a commission value when there are 0 clicks and 0 conversions?
Related to Recurring Subscription Offers, the Affiliate commission is set for the lifetime of the Member's subscription. Affiliate conversions are credited when a customer initially purchases the Offer.
All payments following the initial purchase will be credited to the Affiliate's commission value, while the number of clicks and conversions will not count the remaining subscription payments made.
What happens if a user clicks on two separate Affiliate's Share Links and then purchases?
The commission value is attributed to the Share Link clicked last prior to purchase. If a customer clicks another Affiliate's Share Link prior to purchasing an Offer, the initial link will be overridden.