How to Add a Chat Box to a Live Webinar Funnel

Kayla M.

Updated

Learn to include a Chatbox with a Live Webinar Funnel using Youtube Live in Kajabi to interact with your viewers in real-time during your webinar.


In this article:


Note:
The Legacy Webinar Funnel, Live Webinar (YouTube Live), is required to enable a chat box in the Legacy Webinar Funnel. The chat box will not display with a pre-recorded webinar or the Zoom Webinar Funnel.  

Create a Webinar Funnel

  • Log into your Kajabi account.
  • Open the Marketing tab from your Dashboard.
  • Click Funnels.
  • Click + New Funnel.
  • Navigate to the bottom of the page and select Legacy Funnels.
  • From the selection of Legacy Funnels, choose Webinar then click Create Funnel.
  • In the Webinar Type dropdown, be sure to select Live Webinar (YouTube Live).
  • Select the Time and Date of the Webinar, the Time Zone, and an Offer you would like your Webinar Viewers to purchase:


Set Up Your Youtube Live

  • In your Youtube Studio dashboard, Click Create then select Go Live.

Configure your Youtube Live Settings

  • Create a title and select Public or Unlisted.
  • Select No, it's not made for kids for the Audience Type.
Note:
Youtube Live chat is only available if your live stream's audience is set for not made for kids.
  • Scroll down and click More Options.
  • Click Advanced Settings.
  • Ensure that Allow Chat is enabled. 
  • Return to the Basic Settings and click Next. This will launch a streaming preview to attach as the Thumbnail.
  • If you wish to upload a custom image for the Thumbnail or Retake Thumbnail, hover over the image and select your desired option.
  • In the Popup, click Share.
  • Copy the ID at the end of the link to your clipboard, in this example:

    https://youtu.be/PXI4Y76qHZQ


Connect Your Youtube Live to Your Funnel

  • Head back into the Kajabi Funnel page and click into Webinar Room
  • Select Youtube Live in the sidebar on the right and paste the ID into Video ID.
  • Make sure to check Show Chat.
  • Click Save to keep your changes:

  • Fill out the remaining steps in the Funnel Checklist to finish your Webinar Funnel with Youtube Live. 

And that’s how to add a chat box to a live webinar Funnel! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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