If you are experiencing issues customizing the template for your Website and Product Pages because your site Login Page is displayed, your browser may be blocking Kajabi's cookies to allow you to access the editor. Learn to enable Kajabi's cookies to customize your page.
In this article:
Why does this happen?
The Login Page may appear when attempting to customize your Website Pages or Product Pages if your web browser is set to block third-party cookies.
If you are experiencing this issue, you may have cookie blockers, plugins, or extensions blocking Kajabi's cookies.
Resume customizing your Website Page or Product Page by enabling third-party cookies on your web browser or clearing your web browser's cache and cookies from the web browser settings.
In this guide, you will find instructions for how to enable cookies for a few of the most popular web browsers.
If you are using another web browser, check its support site for instructions on enabling cookies or clearing cache and cookies.
Login displayed when attempting to customize a Product Page:
Enable third-party cookies
- On your computer, open Chrome.
- In the top right, click the More icon (the three vertically-aligned dots).
- Then, click Settings.
- Click Privacy and security from the left sidebar.
- Select Site settings.
- Scroll down and open Third-party cookies.
- Then, select Block third-party cookies:
Read Google's Support Guide to clear cache and cookies.
Enable website tracking and cookies
- On your computer, open Safari.
- Click the Safari drop-down menu then open Preferences.
- Click Privacy from the top menu.
- Uncheck both:
- Website tracking
- Cookies and website data
Read Apple's Support Guide to clear history, cache, and cookies.
Additional popular web browsers
Using a browser not listed above?
Refer to the list of popular browsers below and select your preferred web browser to view their specific instructions.
If your browser is not listed, we recommend searching your browser's help documentation for step-by-step instructions on how to enable third-party cookies.
Additional web browser guides:
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!