In the event that you would like to change the Product that your member is subscribed to while keeping the same payment or changing the payment details to an already purchased Subscription, edit the subscription from your Stripe account.
In this Article:
- Editing a Member's Subscription
- How to Add a coupon to give a discount in Stripe
- Pause a Members Subscription Payments
- To Change or Add the Product in your Members Subscription
To edit a member's subscription:
- Search the Member's email address in the search bar in Stripe.
- Click on their Stripe profile.
- Scroll down to Subscriptions.
- Click the three dots on the right side of the Subscription you wish to edit and select your desired action:
How to Add a coupon to give a discount in Stripe
First, create a coupon in stripe:
- Click the Products Tab from the Stripe dashboard and select Coupons.
- Select + Create Coupon.
- On this page, give your new coupon a Title, select the coupon type between a Percentage discount or a Fixed Amount discount, choose the amount of the discount, and the time Duration.
- Click Create Coupon.
- This coupon can now be used for your products inside of Stripe.
Then, add the Coupon to your Members' Subscription:
- Select Customers from the Stripe Dashboard and select the Member whos subscription you would like to edit.
- Scroll down to Subscriptions and click the subscription you would like to edit.
- Click Update Subscription.
- Click Add Coupon under the Product, then select the newly created Coupon.
- Click Update Subscription to finalize the discount.
Pause a Members Subscription Payments
- Select Customers from the Stripe Dashboard and select the Member whos subscription you would like to pause payments.
- Scroll down to Subscriptions and click the … next to the subscription you would like to Pause.
- Click Pause Payment Collection, then click Pause in the popup.
To Change or Add the Product in your Members Subscription
- Select Customers from the Stripe Dashboard and select the Member whos subscription you would like to edit.
- Scroll down to Subscriptions and click the subscription you would like to edit.
- Click Update Subscription.
- Here you can Add and Subtract Products from your Member's payment plans.