With Kajabi Access, get six 1-on-1 success sessions every year with a Kajabi Expert. Learn more about what a 1-on-1 Session is, the benefits of working with a Kajabi Expert, and how to schedule your Sessions.
In this article:
- What is a Kajabi Expert?
- What can I expect during a 1-on-1 Session?
- When can I meet with my Kajabi Expert?
- How to Schedule your Complimentary Activation Call
- How to Join your Kajabi Expert Session Call
- How to Reschedule or Cancel your 1-on-1 Session
What is a Kajabi Expert?
Kajabi Experts are trained to make sure you have everything you need to meet your business goals with Kajabi.
Your Kajabi Expert is here to help you optimize the platform to the fullest and give guidance based on your unique business.
The team focuses on high-level strategic topics and best practices that align with your own unique business needs.
What can I expect during a 1-on-1 Session?
During your one-on-one coaching sessions with a Kajabi Expert, the goal is to get to know your business, learn more about your objectives, and work together with you to strategize actionable next steps on Kajabi.
Calls may include, but are not limited to the following topics:
- Strategizing next steps,
- Best practices on the platform,
- Tips and tricks to save you time,
- And much more!
No matter what stage of your Kajabi journey you’re at, whether you’re starting your first online business adventure, getting ready to launch, or just looking for new ways to increase sales, the Kajabi Expert team is here to help maximize the platform for your success!
When can I meet with my Kajabi Expert?
To schedule a 1-on-1 Session with your Kajabi Expert, redeem a call credit in your Access Dashboard to schedule your session. Learn more
Your 1-on-1 Session Credits become available based on your Kajabi Plan:
- If you have an annual plan with Kajabi Access, you will receive all 6 Session Credits upfront to schedule your call anytime during your annual cycle.
- For monthly plans, you will get 1 credit every other month to total 6 Sessions in a year from the day you get started with Kajabi Access.
And remember, unused Session Credits do not roll-over. Be sure to schedule your calls before the end of the annual cycle for your plan!
How to Schedule your Complimentary Activation Call
Each new customer has the opportunity to schedule a complimentary Activation call with a Kajabi Expert after completing the Welcome Call.
To schedule your Activation Call:
- Log into your Kajabi account and view your Dashboard.
- If you are eligible for an Activation Call you will see a scheduling modal directly below your Analytic Cards or your Welcome Checklist:
How to Join your 1-on-1 Session Call
Please be sure to have downloaded Zoom in order to access your Kajabi Expert calls.
On the day of your scheduled meeting, please follow these instructions to join your call at the scheduled time:
- Log into your Kajabi Dashboard.
- Click on the Activation Call tab.
- Select your Booking for that day.
Please Note: The Zoom link for your meeting will appear 15 minutes prior to the scheduled start time of your call. - Click Join Zoom Call.
Can I access a recording of my 1-on-1 Session call?
Access a recording of your 1-on-1 Session call to review and refer to later! To access a recording, request that your 1-on-1 Session be recorded at the beginning of your call.
Can a member of my team join my session?
Absolutely! With Kajabi Access, Account Users can view and access your scheduled sessions from their account.
Learn to get to the Access Dashboard.
Be sure to inform your Kajabi Expert before your 1-on-1 Session to allow the member of your team or a virtual assistant (VA) into the 1-on-1 Session waiting room.
How to Reschedule or Cancel your Session
If you need to reschedule or cancel a Kajabi Expert Session, you can do so by accessing your Kajabi Account.
You can start by canceling your upcoming Session:
- Log into your Kajabi account and visit your Dashboard.
- Locate the Activation Call section.
- Click the
…icon for more options. - Select cancel.
To reschedule your 1-on-1 Session:
- Log into your Kajabi account and visit your Dashboard.
- Locate the Activation Call section.
- Click the
…icon for more options. - Select reschedule.
Are you brand new to Kajabi? Your first 1-on-1 Session Credit will be made available at the end of your trial period!
