Learn to manually refund your Members in Kajabi.
This article guides you through refunding your Members directly from your Kajabi account. If you wish to refund your Members in Stripe or PayPal, read How to Cancel and Refund a Payment in Stripe or How to Cancel and Refund a Transaction in PayPal for details.
Refund your member
- Open the People tab from the Dashboard.
- Search or Filter your People to locate the Member you wish to refund.
- Select the name of the Member you wish to refund.
- Click Purchases.
- Select the Offer to refund.
- Then, select Refund:
