Learn to manually refund your Members on Kajabi.
Refunding your member
Perform a full or partial refund for your Member(s) directly from Kajabi:
- Open the People tab from the Dashboard.
- Search or Filter your People to locate the Member you wish to refund.
- Select the name of the Member you wish to refund.
- Click Purchases.
- Select view for the Offer to refund.
- Then, select Refund under the "Transaction Activity" card.
- Enter your Refund amount and select a reason (optional) for your records.
- Click Refund to apply: