What happens to the active subscription payments of my Customers if I cancel my Kajabi account?

Kayla M.

Updated

Kajabi's vision is for a world where technology is no longer a barrier to an individual’s success.

This is why Kajabi gives you full control over your payments and accounting with Kajabi Payments.

Simply log into your Kajabi account to manage your active customer payments.

Note:
If Kajabi Payments is not available in your country, you can manage your payments by integrating with Stripe and PayPal to process your payments.

After canceling your account, your customers will no longer have access to the Digital Products built with Kajabi but will maintain their subscription payments until manually canceled by you or your customer. 

Learn about what happens after canceling your Kajabi Subscription for more details.

We're sorry to see you go and we hope to work with you again in the future!

If you have questions regarding your account or need help with Kajabi, please reach out to Support and we'll be more than happy to help!


Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!

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