Kajabi's Live Chat hours vary depending on your Kajabi Plan. Find your plan's Live Chat hours below!
Basic Kajabi Plan
If you are on the Basic Kajabi Plan, you have access to Live Chat during business days from:
6am-5pm Pacific Time!
Live Chat is not available outside regular business hours if you are on the Basic Kajabi Plan. Please feel free to reach out to us by submitting a request for assistance outside the regular business hours.
Looking for 24/7 Live Chat? Check out our Growth and Pro Plans at kajabi.com/pricing!
Growth or Pro Plan
If you are on the Growth or Pro Kajabi plan, you have access to 24/7 Live Chat!
How to access Live Chat from Kajabi
To access Live Chat from your Kajabi dashboard:
- Click the Help tab on the bottom left corner of your screen.
Here you can access the Help Center, Live Trainings, contact support via email, or live chat!
- Select Live Chat.
- Click Live Chat again in the bottom right corner of the prompt.
- Choose between Support or Billing in the Select a Department dropdown.
- Enter your initial message in the Message text box field.
- Click Start Chat.
- Ask any question you'd like or simply let us know how we can help:
If you're having trouble getting through the first support window, please clear your cache and cookies from your browser and try again. Feel free to reach out to us for any technical questions by submitting a request. We look forward to hearing from you!
