How to Build Your Contact Page

Kayla M.

Updated

Encourage your site visitors to reach out to you and your team with a "Contact Us" Form.

Note:
The Contact page as a standard website page is only available with the Website Builder. Learn to make the switch with the new Website Builder. Don't want to make the switch? Create a contact page as a standalone landing page. Learn more

In this article:


What is a Contact page?

A contact page is the go-to page for your site visitors to reach out to you and your team. 

With the Website Builder take full advantage of the design capabilities available to create a contact page that acts as a call to action to your eager visitors.

So, why not design a page that will encourage visitors to reach out to you and your team? Leverage your contact page to encourage the already-eager-visitor to contact your business.


How to customize the contact page

Personalize your users experience by designing a contact page that represents your brand. 

Build your contact page with the same powerful editing capabilities you have experienced with Kajabi Pages with an array of Sections & Blocks to choose from.

To customize your contact page:

  • Open the Website tab from the Dashboard. 
  • Click Pages.
  • Select the Contact page from your list of website pages:

With the website builder, your contact page is pre-built with a Form section to encourage your visitors to reach out to you and your team.

Continue reading to learn how to add a contact form to your contact page! 

Tip:
Looking to include additional ways to contact you? Learn to add a mailto link and telephone link to your page.

How to add a form to your contact page

Step 1. Create a new form

First, create a Form for your site visitors to complete and submit in order to reach out to you and your team. This Form will be set up to trigger an email notification to those you specify.

To create a form:

  • Open the Marketing tab from the Dashboard.
  • Click Forms.
  • Navigate to the top right corner and click Add a New Form. Learn more
  • Enter a title for your Form to easily identify later.
  • Then, click Save:

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To customize your form:

  • Add a new Field to your Form to capture your visitor's message. We recommend using the Text Area field.
  • Navigate to the "After Submission" section of the editor.
  • Enable Send a notification to your team.
  • Enter the email address you wish to notify and click Enter on your keyboard to apply.
  • Click Save to keep your changes:

Learn more about creating and customizing Forms.

Tip:
Looking to update the contacts notified when an existing Form is submitted? Navigate to the Form you wish to update and enter or remove the email addresses included in the "Send a notification to your team" setting.

Step 2. Attach your form to your contact page

After creating your "Contact Us" Form, you can now add your Form to your contact page. 

To attach your Form:

  • Open the Website tab from the Dashboard. 
  • Click Pages.
  • Select the Contact page.
  • Click the Opt-in Form Section you want to edit or click Add Section to create a different Form section.
  • Click Form & Text, then Add.
  • Next, click to open the Form.
  • Select your "Contact Us" Form from the dropdown to populate your selected Form in the Block.
  • Customize your Form Block Heading text to communicate the purpose of the Form.
  • Customize and design the visual appearance for your Form Block. Learn more
  • Click Save to keep your changes:


How am I notified when a visitor submits my contact form?

After attaching your "Contact Us" Form to your contact page, your site visitors can complete the Form to reach out to you and your team (depending on the email address specified in the Form).

When a site visitor submits your Contact Us Form, the email address specified in the "After Submissions" settings of your Form will receive a notification from Kajabi Support: 

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Note:
Responding to the email notification triggered by the Form Submission will not send your response to the Form Submitter. If you wish to respond to a message sent through the Form, copy and paste the email address in your notification to create an email response through your preferred email method. 

And that’s how you can build your contact page! Please vote below and let us know if you found this article helpful. We value your feedback.

Thanks for being the best part of Kajabi!

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