If your new Account User cannot continue after viewing the Welcome To Kajabi page, you will need to assign a site to the User.
Account User is unable to access their account
Is your new Account User stuck on the "Welcome to Kajabi" page?
If you have not assigned a site to your Account User, they will not be able to access their account and will remain in the welcome page.
Give access to your Account User by assigning a site:
- Click Settings from the Dashboard.
- Open Account Users from Account Settings.
- Select the Account User's name to edit or create a new user.
- Navigate to the bottom of the page and locate Sites.
- Select the Site you wish to assign to your Account User.
- Click Save to apply and keep your changes:
