How to Connect a Custom Email Domain with SiteGround

Learn how to connect your custom email domain from SiteGround to your Kajabi Account. 

In this article:

• To access DNS records in Siteground
• To add your unique DNS records from Kajabi to Siteground

To connect your custom email domain to Kajabi, you will need to add the following DNS Records provided by Kajabi to your DNS Provider:

• Two TXT records
• Two MX records  
• One CNAME record

To access DNS records in SiteGround:

• Go to SiteGround.com and log in to your account.
• Click the  Websites tab at the top of the dashboard.
• Click Site Tools to the right of your purchased domain.
• Click Domain in the sidebar on the left and select DNS Zone Editor.

To add your unique DNS records from Kajabi to Siteground:

Step 1. Add TXT Records

• Click the TXT tab in the Create New Record section.
• Copy your unique TXT DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Name box in SiteGround. 
  
  
  Tip:

  SiteGround has already input your subdomain information, so delete the .domain.com portion of the text Kajabi has provided.
  
  In this example, the TXT Host copy in Kajabi was smtp._domainkey.kjbm.howtokajabi.info

  so we only needed to input smtp._domainkey.kjbm.
• Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in SiteGround and click Create.
• Repeat this step for the second TXT record.

Step 2. Add MX Records

• Click the MX tab from inside the Create New Record section
  
• Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in SiteGround.
  
  
  Tip:

  SiteGround has already input your subdomain information, so delete the .domain.com portion of the text Kajabi has provided.
  
  In this example, the TXT Host copy in Kajabi was smtp._domainkey.kjbm.howtokajabi.info

  so we only needed to input smtp._domainkey.kjbm.
• Repeat this step for the Second MX record and click Save. 

Step 3. Add CNAME Record

• Click the CNAME tab inside the Create New Record section.
• Copy the text in the Host text box in the Kajabi settings and paste it into the Name text box.
  
  
  Tip:

  SiteGround has already input your subdomain information, so delete the .domain.com portion of the text Kajabi has provided.
  
  In this example, the TXT Host copy in Kajabi was smtp._domainkey.kjbm.howtokajabi.info

  so we only needed to input smtp._domainkey.kjbm.
• Copy the Value Text in the Kajabi Settings and Paste them into the Resolves To text box in SiteGround.