Learn how to connect your custom email domain from Namecheap to your Kajabi Account.

In this Article:

• To access DNS records in Namecheap:
• To add your unique DNS records from Kajabi to Namecheap:

To connect your custom email domain to Kajabi, you will need to add the following DNS Records provided by Kajabi to your DNS Provider:

• Two TXT records
• Two MX records  
• One CNAME record

To access DNS records in Namecheap:

• Go to Namecheap.com and log in to your account.
• Click Manage to the right of your purchased domain.
• Then, click Advanced DNS. From here, you can add and edit DNS records.

To add your unique DNS records from Kajabi to Namecheap:

Step 1. Add TXT Records

• Click + ADD NEW RECORD and then select TXT from the dropdown.
• Copy your unique TXT DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Host box in Namecheap.
• Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.
• Repeat this step for the Second TXT record and click save. 

Step 2. Add MX Records

• Scroll down to the Mail Settings section and click the dropdown labeled as email forwarding and select Custom MX.
• Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.
• Repeat this step for the Second MX record and click Save. 

Step 3. Add CNAME Record

• Scroll up to the Host Records section in Namecheap and click + Add New Record and select CNAME from the dropdown.
• Copy the text in the Host text box in the Kajabi settings and paste it into the Host Name text box in Namecheap.
• Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.