Learn how to connect your custom email domain from Namecheap to your Kajabi Account.
In this article:
Tip:
If you have already connected your Custom Domain to Kajabi, the steps in this article will not apply. Please follow this guide to connect your Custom Email Domain.
To connect your custom email domain to Kajabi, you will need to add the following DNS Records provided by Kajabi to your DNS Provider:
To access DNS records in Namecheap:
- Go to Namecheap.com and log in to your account.
- Click Manage to the right of your purchased domain.
- Then, click Advanced DNS. From here, you can add and edit DNS records.
To add your unique DNS records from Kajabi to Namecheap:
Step 1. Add TXT Records
- Click + ADD NEW RECORD and then select TXT from the dropdown.
- Copy your unique TXT DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Host box in Namecheap.
- Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.
- Repeat this step for the Second TXT record and click save.
Step 2. Add MX Records
- Scroll down to the Mail Settings section and click the dropdown labeled as email forwarding and select Custom MX.
- Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.
- Repeat this step for the Second MX record and click Save.
Step 3. Add CNAME Record
- Scroll up to the Host Records section in Namecheap and click + Add New Record and select CNAME from the dropdown.
- Copy the text in the Host text box in the Kajabi settings and paste it into the Host Name text box in Namecheap.
- Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in Namecheap.
