Learn how to connect your custom email domain from Google Domains to your Kajabi Account.
In this article:
- Connecting your custom email domain with Google Domains
- Access DNS records in Google Domains
- Add your unique DNS records from Kajabi to Google Domains
Connecting your custom email domain with Google Domains
To connect your custom email domain to Kajabi, you'll need to add the following DNS records provided by Kajabi to your DNS provider:
Access DNS records in Google Domains
To access your DNS records in Google Domains:
- Go to your Google Domains dashboard.
- Click Manage to the right of your domain name.
- Then, click DNS in the left sidebar menu.
- Go to the Default name servers tab.
- Locate Custom records in the Resource records section:
Add your unique DNS records from Kajabi to Google Domains
To add your DNS records from Kajabi to Google Domains:
Step 1. Create your unique DNS records in Kajabi
In order to generate your unique DNS records in Kajabi, you must first add your custom email domain in your Kajabi Marketing Settings.
To create your DNS records:
- Open the Settings tab on the lower left of your Kajabi dashboard.
- Select Marketing Settings.
- Scroll down to the Email Settings section.
- Locate your Custom Email Domain settings.
- Input the From name, From email, and Reply-to email for your custom email domain.
- Then, click Setup Custom Email Domain.
- Your unique DNS records will appear on the Custom Email Domain Setup page:
Step 2. Add TXT Records
Please note that Kajabi may use different terms for some of the values in a DNS record than those used by any given DNS provider, like Google Domains. For instance, the terms "Name", "Host", and "Host Name" usually refer to the same DNS record component.
To add your TXT records:
- Copy the Name value for the first TXT record created by Kajabi and paste it into the Host name field in Google Domains.
- Next, select TXT from the Type dropdown.
- Keep the default value in the TTL field.
- Then, copy the Content value in Kajabi and paste it into the Data field in Google Domains.
- Click Create new record and repeat these steps to add the second TXT record:
Step 3. Add MX Records
- Click Create new record in Google Domains.
- Copy the Name value for the first MX record created by Kajabi and paste it into the Host name field in Google Domains.
- Next, select MX from the Type dropdown.
- Keep the default value in the TTL field.
- Then, copy the Mail Server value in Kajabi and paste it into the Data field in Google Domains.
- Click + Add more to this record.
- Copy the second Mail Server value in Kajabi and paste it into the second Data field.
- Finally, add the Priorities to the Mail Server Data records in Google Domains by inputting the number 10 (plus a space) at the beginning of the first Mail Server Data record, and the number 20 (plus a space) at the beginning of the second record:
Step 4. Add CNAME Record
- Click Create new record in Google Domains.
- Copy the Name value for the CNAME record created by Kajabi and paste it into the Host name field in Google Domains.
- Next, select CNAME from the Type dropdown.
- Keep the default value in the TTL field.
- Then, copy the Target value in Kajabi and paste it into the Data field in Google Domains.
- Click Save to keep and apply your changes:
Step 5. Wait!
The verification process can take up to 48 hours due to the timeframe for the Domain Name System (DNS) changes to propagate.
What does this mean?
To create a successful connection:
- A custom subdomain has been added to ensure that your records don't interfere with existing domains.
- Your DNS changes must propagate, meaning that Internet Service Provider (ISP) nodes across the world must update their caches with your new DNS information.
Can I send emails during this time?
Yes! As your custom email domain propagates, your marketing emails will continue to send via Kajabi's shared marketing email domain.
Can I make changes to my 'from' information during this time?
After updating your DNS records, you can continue to make changes to your "from name", "from email", and "reply-to email". These changes will not impact your custom email domain setup.
Regardless of your connection status (i.e. connection pending, error, or successful connection), you can continue to make changes to your 'from' information.
How will I know when it's done?
After the verification process has completed, you'll receive an email notification from Kajabi Support:
- Your custom email sending domain is confirmed
- There is a problem with your custom email sending domain
If you've received an email notification that your custom email domain is confirmed, your marketing emails will now be sent to your list using your newly branded email domain!
And that’s how you can connect a custom email domain with Google Domains! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!
