Learn how to connect your custom email domain from GoDaddy to your Kajabi Account.
In this article:
To connect your custom email domain to Kajabi, you will need to add the following DNS Records provided by Kajabi to your DNS Provider:
To access DNS records in GoDaddy:
- Go to your GoDaddy dashboard and click My Products.
- Click DNS to the right of your purchased domain.
- Here, you can add and edit your DNS records in GoDaddy.
To add your unique DNS records from Kajabi to GoDaddy:
Step 1. Add TXT Records
- Click Add and select TXT from the Type Dropdown.
- Copy your unique TXT DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Host textbox in GoDaddy.
- Copy the Value Text in the Kajabi Settings and Paste them into the Value text box in GoDaddy.
- Repeat this step for the Second TXT record and click Save.
Step 2. Add MX Records
- Click Add and select TXT from the Type Dropdown.
- Copy your unique MX DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Host textbox in GoDaddy.
- Copy the Value Text in the Kajabi Settings and Paste them into the Points To text box in GoDaddy.
- Enter 10 for the Priority.
- Click Save
- Repeat this step to add the second MX Record, with the Priority set to 20.
Step 3. Add CNAME Record
- Copy your unique Cname DNS record created by Kajabi in your Email Domain Settings and Paste the Host text into the Host textbox in GoDaddy.
- Select Cname from the Type Dropdown.
- Copy the Value Text in the Kajabi Settings and Paste it into the Value text box in GoDaddy.
- Click Save.
Step 4. Wait!
Wait up to 48 hours for the DNS changes to propagate.
What does this mean?
To create a successful connection:
- A custom subdomain has been added to ensure your records do not interfere with existing domains;
- Your DNS changes must propagate, meaning Internet Service Provider (ISP) nodes across the world must update their caches with your new DNS information.
Can I send emails during this time?
Yes! As your custom email domain propagates, your marketing emails will continue to send under Kajabi's shared marketing email domain.
How will I know when it's done?
After the verification process has completed, the Custom Email Domain setting will change and you will receive an email notification from Kajabi Support:
- Your custom email domain is verified and ready to use
- Or there is a problem verifying your domain
If you have received an email notification that your custom email domain is ready for use, your marketing emails will now be sent to your list with your newly branded email domain!
