Learn about Kajabi's latest product offering, Kajabi Access!
In this article:
Let's talk about Access
Kajabi Access offers brand new resources, services, and one-on-one guidance to help you maximize our platform for your success. You can add Access to any Kajabi plan!
What is Kajabi Access?
Kajabi Access is the latest offering from Kajabi, designed to help you maximize your success on the Kajabi platform.
With exclusive benefits like:
- Six one-on-one Success Sessions with your dedicated Customer Success Manager,
- Hero Hub (Weekly office hours hosted by the Customer Success Management Team),
- Doubled quotas across your plan (e.g., doubled Products, doubled Pipelines),
- Access to the code editor,
- Early access to the latest Kajabi products and features!
But Access doesn't stop there. With Kajabi Access look forward to more exclusive offerings to come!
Upgrading with Kajabi Access
How much does it cost?
You can add Kajabi Access to your existing Kajabi plan for $99 per month. It is available as an add-on to all monthly and annual plans.
How do I sign up?
- New to Kajabi? Click here to select your membership plan + Access.
- Currently a Kajabi customer? Click here to upgrade to a plan with Access in the app.
Is there a free trial?
If you’re new to Kajabi, you will be able to select a plan with the Access add-on as a free trial.
You’ll be able to experience most of the Access benefits during your trial, with the exception of the 1:1 Success Sessions with the Customer Success team, which are not available until after your trial is complete and you’ve activated your paid account.
There is no free trial of the Access add-on for existing Kajabi customers.
Kajabi Access FAQs
How do I redeem my call credits?
Within the Kajabi app, under Account Settings there is a portal titled Kajabi Access, where you can schedule calls with the Customer Success Manager of your choice.
Do my call credits expire?
Call credits expire one year after being issued.
Will I have all of my Kajabi Access benefits during the trial stage?
You will have all your Kajabi Access benefits during the trial stage, with exception of the 1:1 Success Session calls.
Those will be made available to you upon trial completion when you activate your paid account.
You will have the option to end your trial early to take advantage of them sooner.
Will annual Access membership be discounted from monthly Access membership?
Although the cost of adding Access to your membership is $99 per month regardless of monthly or annual, you can still take advantage of a X% discount on your core by switching to annual.
What are the Hero Hub Office Hours and Success Session availability?
Join the Hero Hub (weekly office hours) hosted by the Customer Success Management Team.
The Weekly Hero Hub office hours are a forum for you and other Kajabi Heroes to join our Customer Success team to discuss strategy or ask any questions that are top of mind.
Hero Hub Office Hours:
- 8 AM - 12 PM Pacific Time
- 1 PM - 5 PM Pacific Time
Are Access members free to schedule their 1:1 Success Session calls or do they get a predefined schedule? How quickly can I schedule all 6 calls?
Your Success Session calls are free to schedule on your terms!
In the Access portal in the app, you’ll be able to schedule time slots with the Success Manager of your choice. Learn more
Access members on an annual plan are given the ability to schedule their Success Session calls throughout their plan term, while Access members on a monthly plan will be issued a Success Session call credit every other month.
