Only new customers who are manually added to your site will receive an email containing their login information.
The email that contains a new customer's login information is called the Customer Welcome Email.
The Customer Welcome Email is a system-generated email that contains the customer's username (which is their email address), a system-generated password, and a link to your site’s login page.
It is important to keep in mind that new customers who are added to your site through an Offer purchase will not receive the Customer Welcome Email.
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!